Position Overview
Improve the customer journey by monitoring feedback, following up on issues and coordinating service improvements.
Key Responsibilities
Key Performance Indicators (KPIs)
Qualifications
Bachelor’s degree preferred with experience in customer service, support or customer experience.
Key Skills
What Success Looks Like in This Role
Ensure feedback is captured, routed and followed through to resolution.
Why Join DigiLancer
Contribute to improvements that make customer interactions simpler and more consistent.
What We Offer
A professional, collaborative environment; opportunities to learn and grow; and role-relevant exposure to recruitment, technology, customer service or digital business operations. Confirm and add only benefits approved for this vacancy.
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