Privacy Policy

1. Information We Collect

We may collect the following information:

Personal Information

• Full Name
• Email Address
• Mobile Phone Number
• Mailing Address
• Company or Business Information
• Profile Information
• Government-issued identification for identity verification, where required

Payment Information

Payments processed through Digilancer Secure Payments are handled by trusted third-party payment providers. Digilancer does not store your complete credit or debit card information.

Automatically Collected Information

When you use our Platform, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Cookies
• Usage Statistics
• Log Data

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Verify your identity
• Process subscriptions and payments
• Connect freelancers with clients
• Provide customer support
• Improve our services
• Detect fraud and enhance security
• Send account notifications
• Send payment and project updates
• Respond to legal obligations
• Send marketing communications where you have provided consent

3. SMS and Email Communications

By providing your phone number or email address, you agree to receive transactional communications regarding:

• Account verification
• Password resets
• Security alerts
• Project updates
• Payment confirmations
• Subscription notices
• Customer support

If you separately opt in, you may also receive promotional emails and SMS messages about Digilancer services, features, and special offers.

You may unsubscribe from marketing emails using the unsubscribe link included in our emails. You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance. Message frequency varies. Message and data rates may apply.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that help us operate our business, including:

• Payment processors
• Cloud hosting providers
• Identity verification providers
• Analytics providers
• Customer support platforms
• Communication providers
• Government or regulatory authorities when required by law

All third-party providers are expected to protect your information.

5. Cookies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Improve website performance
• Analyze website traffic
• Enhance user experience

You may disable cookies through your browser settings, although some features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Meet legal and regulatory obligations
• Resolve disputes
• Enforce our agreements

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Update or correct your information
• Request deletion of your account
• Withdraw marketing consent
• Request a copy of your personal data, where applicable

Requests may be submitted using the contact information below.

9. Children's Privacy

Digilancer is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Websites

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised Effective Date.