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Shift Manager - Customer Service Associate (Restaurant)

Date Posted: Jun 24, 2026
: USD - USD

Job Detail

  • location_on
    Location Conway, New Hampshire, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 24, 2026

Job Description

Overview

Applebee's - North Conway is seeking a full-time or part-time Shift Manager to oversee daily operations and ensure a positive customer experience. The Shift Manager will provide leadership to the team, ensuring high standards of quality, service, and cleanliness while actively participating in the team's tasks when necessary.

Key responsibilities

  • Lead shifts to ensure fast, accurate, friendly service
  • Provide leadership to crew and other managers during shifts
  • Plan and monitor shift performance
  • Ensure team meets restaurant quality standards
  • Monitor safety, security, and profitability
  • Communicate effectively with the next Shift Manager
  • Oversee food quality and safety
  • Manage inventory
  • Maintain daily cleanliness and organization
  • Train and manage team schedules

Required skills

  • Call Centre / Customer Service experience
  • Leadership skills
  • Inventory Management
  • Customer Service expertise
  • Food Safety knowledge
  • Team Management experience
  • Training capabilities

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Conway, New Hampshire, United States of America

Applebee's - North Conway is a part of the Applebee's franchise, a casual dining restaurant chain known for its affordability and a menu that features a variety of American dishes. The restaurant focuses on providing a welcoming atmosphere for famili... Read More

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