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Shift Leader - Customer Service Associate (Restaurant)

Date Posted: Jun 23, 2026
: USD - USD

Job Detail

  • location_on
    Location Marshfield, Wisconsin, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

Dunkin' is looking for motivated and energetic individuals to join their team as Shift Leaders in Marshfield, Wisconsin. This role involves leading teams, ensuring guest satisfaction, and maintaining operational excellence in a fast-paced restaurant environment.

Key responsibilities

  • Lead by example and support the team in delivering top-notch guest service
  • Keep operations running smoothly by prepping food, managing inventory, and handling cash
  • Train and coach crew members to improve performance
  • Ensure cleanliness and safety in the store by upholding Food Safety and Brand standards
  • Step in for the manager when needed and assist in decision-making

Required skills

  • Previous experience in food service or retail
  • Leadership experience is a plus
  • Strong communication skills
  • Ability to multitask and work under pressure
  • Willingness to work flexible hours, including early mornings, weekends, and holidays
  • Fluency in English
  • Eligible to work in the U.S.

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Marshfield, Wisconsin, United States of America

Dunkin' is a popular coffee and baked goods chain known for its commitment to quality products and customer service. The company fosters a team-oriented environment where individuals can develop their skills and advance in their careers. Read More

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