Job Summary This job is a combination of Service, Installation and Production of our technologically advanced machine vision lumber grading systems. Job Responsibilities Include (not limited to): Mechanical, electrical and network installation of systems Customer support both onsite and remotely (24-hour support service) Setup and install software on computers Travel domestically and internationally on the order of 25-50%. Troubleshoot and repair mechanical components, electrical components, computer hardware and computer software as needed. Perform scheduled maintenance visits, both remotely and onsite (must be able to lift 25-50 pounds). Assist in scanner installation as needed. Work with our customers to maintain systems and realize maximum benefit from our systems. When not at mills or traveling you will be part of clients 24/7 phone support program and be on-call on a rotating schedule via telephone and high-speed internet during weeknights and weekends. Assist in the manufacturing department as needed. Build and setup computers in preparation of system testing and shipment. Calibrate and test new systems as needed. Perform other duties as required. Basic Requirements: Excellent people skills with a can-do attitude Ability to travel up to 50% MS Windows and basic networking skills Mechanical aptitude Ability to multitask Preferred Additional Skills: Experience in sawmill or planer mill environment Experience in basic electrical wiring or reading prints Ability to install computer programs and navigate windows environment Network setup Maintenance experience
Not specified in the original listing.
Not specified in the original listing.
