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Patient Growth Specialist - Bilingual

Date Posted: May 28, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Phoenix, Arizona, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026

Job Description

Overview

The Patient Growth Specialist (Outreach Executive I) at Oak Street Health is responsible for connecting Medicare-eligible seniors with the organization in Phoenix, Arizona. This community-facing role focuses on generating leads, building relationships, and fostering patient growth by acting as a brand ambassador for the unique care model offered by Oak Street Health.

Key responsibilities

  • Generate high-quality leads through community events and localized outreach.
  • Identify and convert leads via cold calling, digital channels, and referrals.
  • Engage prospective patients through email, phone, and face-to-face networking.
  • Document all customer interactions and sales activities within the CRM.
  • Serve as the liaison between clinical teams and new patients.
  • Address and resolve prospect concerns with empathy.
  • Maintain consistent touchpoints with prospects for community presence.

Required skills

  • 2+ years in Sales or Healthcare environments
  • Fluency in English and Spanish
  • Cold calling and digital lead management experience
  • Exceptional verbal and written communication skills
  • Skilled at managing multiple priorities in a fast-paced environment
  • Valid driver's license and reliable transportation
  • Basic knowledge of Microsoft and/or Google Suite
  • Experience with CRM and/or EMR software

What the company offers

  • $2,000 Sign-On Bonus
  • Affordable medical plan options
  • 401(k) plan with matching contributions
  • Employee stock purchase plan
  • No-cost wellness programs
  • Confidential counseling and financial coaching
  • Flexible work schedules
  • Tuition assistance

Skills Required

Company Overview

Chicago, Illinois, United States of America

Oak Street Health is dedicated to providing quality health care to Medicare seniors. The company focuses on building relationships within the community to simplify health care for individuals and families, with a commitment to safety, quality, and in... Read More

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