Overview

Do you have a passion for helping others and love putting a smile on people's faces? Then you're a great fit for the receptionist position on our team! You'll act as the first point of contact for the business, answer phone calls, schedule meetings, make travel arrangements, handle mail and deliveries, and help us with other operational duties to keep everything running smoothly. If you're looking for a role where you make a difference every day, start your application today.Candidates must be located in Florida and able to work on-siteWho We Are At Robinson & Casey, we believe that compassion and doing things the right way go hand in hand. We specialize in Behavioral Health Law - the Marchman Act and Guardianship - which means we walk alongside families in the hardest moments of their lives, guiding them down proven legal paths to lifesaving treatment for their loved ones. We're not just in the business of law. We're in the business of helping families rebuild, recover, and move forward - through systems that work, processes we trust, and a team that shows up for every family we serve. Our values - Honesty, Courage, Integrity, Empathy, Perseverance, and Service - guide everything we do. Please note: Out of courtesy to our office, please apply online. Applicants who call the Firm will not be considered.Compensation:$55,000 - $58,000 yearlyResponsibilities:Give every employee, client, and visitor a warm welcome at the front desk and communicate any important information or directions Schedule appointments and ensure the business calendar is accurate and up-to-date Handle deliveries and manage incoming and outgoing mail Complete other administrative duties as needed such as data entry, paperwork, photocopying, etc. Book travel arrangements and prepare itineraries so off-site meetings go smoothly Serve as the first point of contact for clients, visitors, and callers, providing a warm and professional experienceAnswer and direct incoming phone calls and emails to the appropriate team membersGreet and assist clients and guests arriving at the officeManage incoming and outgoing mail, packages, and deliveriesMaintain office supplies, inventory, and vendor orders to ensure smooth day-to-day operationsSchedule meetings, appointments, and conference room usageProvide administrative support, including data entry, document preparation, scanning, filing, photocopying, and record managementAssist with firm events, meetings, and travel arrangements as neededSupport attorneys and staff with special projects and assigned administrative tasksMaintain organized office systems and ensure common areas remain professional and welcomingAssist leadership with operational and administrative initiatives as assignedQualifications:Has previous experience with word processing programs and basic computer skills 1+ year of front desk receptionist experience or related job experience preferred Has experience answering telephone calls and troubleshooting stressful situations High school graduate, G.E.D. recipient, or equivalent Possesses strong customer service skills, interpersonal skills, organizational skills, and time management skills Candidates must be located in Florida and able to work on-siteExcellent verbal and written communication skillsStrong customer service and interpersonal skills with a professional demeanorExceptional organizational skills and attention to detailAbility to multitask and prioritize responsibilities in a fast-paced environmentProficiency with Microsoft Office Suite and general office technologyComfortable handling sensitive and confidential informationPrevious experience as a receptionist, administrative assistant, office coordinator, or similar administrative role preferredHigh school diploma or equivalent required; additional administrative training or education is a plusAbout CompanyWhat We Offer Competitive compensationA structured, growth-focused environment with clear expectationsPurpose-driven work The opportunity to co