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Front Desk Coordinator

Date Posted: Jun 24, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location Kalamazoo, Michigan, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026
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Job Description

Overview

The Front Desk Coordinator at Park Village Pines serves as the first point of contact for guests, residents, and staff, managing a range of administrative tasks. This role involves providing exceptional customer service, coordinating communications, and maintaining the front desk environment effectively.

Key responsibilities

  • Manage reception desk during weekdays, providing excellent customer service
  • Answer phones and direct calls to appropriate departments
  • Assist residents, families, and visitors with inquiries and directions
  • Maintain phone and room lists for residents, updating and posting as needed
  • Ensure cleanliness and organization of the front desk and common areas
  • Order office supplies and maintain inventory
  • File mail for residents and assist with administrative tasks for various departments
  • Provide support for the CEO and other management with correspondence and clerical tasks
  • Assist Community Relations Manager with tours and resident family inquiries
  • Develop and maintain friendships with residents and families
  • Handle resident sign-in sheets and de-escalate resident situations when necessary

Required skills

  • High School Diploma or equivalent
  • Minimum of one year of administrative experience
  • Excellent communication and interpersonal skills
  • Proficiency in MS Word, Excel, PowerPoint, and Outlook
  • Attention to detail and problem-solving abilities
  • Ability to multitask and manage front reception area effectively
  • Comfortable working with seniors
  • Physical ability to lift 25 pounds and perform tasks such as bending and walking

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Park Village Pines
Kalamazoo, Michigan, United States of America
4 Current Jobs Openings

Park Village Pines is dedicated to providing exceptional service to its residents and visitors. The organization fosters a warm and friendly environment, ensuring that everyone who enters feels welcomed and supported. They focus on creating strong re... Read More

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