Front Desk Clerk - Home2 Suites / Tru by Hilton, Grove City, OHPay: $16.00 per hourPosition Type: Full-Time Benefits Benefits begin 30 days after hireMedical InsuranceDental InsuranceVision InsuranceLife InsuranceCritical Illness & Accident InsurancePaid Time Off (PTO)Hotel Discounts Job Summary We are seeking a friendly, professional Front Desk Clerk to provide exceptional guest service and support daily front office operations. The ideal candidate will greet guests, handle reservations and check-ins/check-outs, answer phones, manage front desk transactions, and help ensure an outstanding guest experience. Key Responsibilities Greet and assist hotel guests in a courteous and professional mannerProcess guest arrivals, departures, and special requests efficientlyMaximize revenue opportunities through upselling and rate managementFollow hotel cash-handling proceduresMaintain a clean, organized front desk areaAddress guest concerns and work toward prompt resolutionReport safety, security, and maintenance concerns to managementComplete shift reports, cash drops, and other front desk dutiesMaintain proper key control proceduresComply with hotel, brand, and company standards and policiesWork closely with the sales team to identify revenue opportunitiesUtilize the property management system (PMS) effectivelyAttend meetings and training sessions as requiredBe flexible with scheduling and available to work various shifts Qualifications Previous customer service experience requiredHotel front desk experience preferredStrong communication and interpersonal skillsExcellent customer service and problem-solving abilitiesProficient in English, both verbal and writtenReliable, professional, and team-oriented What We're Looking For We value associates who are dedicated to delivering exceptional guest experiences, maintaining professionalism, and contributing to a positive team environment. Adaptability, dependability, and a willingness to learn are essential.Apply today! We look forward to hearing from you. Compensation details: 16 Hourly WagePI8955a65a4df5-2080
Not specified in the original listing.
Not specified in the original listing.
Home2 Suites by Hilton offers flexible and comfortable accommodations with modern amenities. The brand focuses on providing guests with a welcoming environment where they can feel at home during their stays. Read More