CSR - Knoxville, TN - Chancey & Reynolds Essential Job Duties: Maintaining the daily schedule for both service techs and installation teams Answering incoming calls Booking jobs for service department Communicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast-paced environment with strong teamwork environment High typing and multitasking skills required Requirements & Qualifications: 1-3 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experience Proactive & accountable Self-motivated, fast learner and highly organized multi-tasker with attention to detail Excellent communication and customer service skills especially under pressure Familiarity with Service Titan and HVAC and Plumbing dispatching is ideal (will train for right person) Team player who is a self-starter and able to learn independently Confident in utilizing and learning new software programs Geographical knowledge of service area or map reading skills High school diploma or general education degree (GED) Must enjoy helping and working with others Experience: Dispatching: 1-3+ years (Preferred) Pay Range: 18-20 / Hour Compensation details: 18-20 Hourly WagePI0f90c5f166b2-9972
Not specified in the original listing.
Not specified in the original listing.
Chancey & Reynolds provides services in the field of customer service and dispatching. They have a focus on maintaining teamwork and efficiency within a fast-paced environment. Read More