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Dispatcher/CSR

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Alabama, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

Essential Job Duties:Maintaining the daily schedule for both service techs and installation teamsAnswering incoming calls Booking jobs for service departmentCommunicating with customers daily for follow ups, tech arrival updates, scheduling, and more Fast-paced environment with strong teamwork environment High typing and multitasking skills requiredRequirements & Qualifications:1-3 years related experience and/or training in customer service, dispatching or project management, or equivalent combination of education and experienceProactive & accountable Self-motivated, fast learner and highly organized multi-tasker with attention to detailExcellent communication and customer service skills especially under pressureFamiliarity with Service Titan and HVAC dispatching is ideal (will train for right person)Team player who is a self-starter and able to learn independentlyConfident in utilizing and learning new software programsGeographical knowledge of service area or map reading skillsHigh school diploma or general education degree (GED)Must enjoy helping and working with othersExperience: Dispatching: 1-3+ years (Preferred) Compensation details: 18-20 Hourly WagePI1866d71dc4b9-1799

Key responsibilities

Not specified in the original listing.

Required skills

  • I.T. & Communications
  • customer service
  • dispatching
  • project management
  • multitasking
  • communication
  • software training
  • geographical knowledge
  • team collaboration

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Alabama, United States of America

Service Air is dedicated to providing high-quality HVAC services, ensuring reliable operations and customer satisfaction. Their technicians are skilled professionals committed to excellence in service and safety standards. Read More

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