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Customer Service Advisor

Date Posted: Jun 24, 2026
Yearly: USD - USD
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Job Detail

  • location_on
    Location North Augusta, South Carolina, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026
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Job Description

Overview

The Customer Service Advisor at Jiffy Lube serves as the primary point of contact for guests, ensuring an exceptional customer experience while driving service recommendations and sales. This role is ideal for individuals who thrive in fast-paced, customer-facing environments and wish to grow their careers with a company focused on employee development.

Key responsibilities

  • Greet guests professionally and create a positive first impression
  • Listen to customer concerns and recommend maintenance services
  • Clearly explain services, pricing, and timelines
  • Educate customers on preventative maintenance and service needs
  • Identify opportunities to upsell services and contribute to sales goals
  • Create service orders and process transactions accurately
  • Communicate effectively with technicians for smooth service execution
  • Resolve customer concerns quickly to drive satisfaction and retention
  • Maintain knowledge of services, promotions, and pricing

Required skills

  • Previous customer service, retail, or sales experience
  • Strong communication and interpersonal skills
  • Ability to recommend services and drive sales
  • Multitasking in a fast-paced environment
  • Basic computer and point-of-sale system skills
  • Team-oriented mindset with a positive attitude
  • Flexibility to work varied schedules, including weekends

What the company offers

  • Competitive weekly pay
  • Bonus and incentive opportunities
  • Medical, dental, and vision insurance
  • 401(k) with company match
  • Paid time off starting Day 1
  • Employee discounts
  • Industry-leading training through Jiffy Lube University
  • Clear career advancement opportunities
  • Team-oriented, supportive work environment

Skills Required

Company Overview

Jiffy Lube - Allied Automotive Group
Indianapolis, Indiana, United States of America
75 Current Jobs Openings

Jiffy Lube is a provider of automotive services focused on delivering fast, high-quality service. The company is known for its hands-on, team-oriented approach and offers significant training and career advancement opportunities for its employees. Read More

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