Overview

DescriptionCONTRACTOR SALES PROFESSIONAL Department: SalesReports To: Director of Sales / Store ManagerClassification: Full-Time Non-Exempt or Exempt as designatedLocation: Gold Beach Lumber / Cascade Home CenterPosition Level: Contractor Sales 1 or Contractor Sales 2, based on experience and assigned responsibilitiesPOSITION SUMMARY At Gold Beach Lumber and Cascade Home Center, Contractor Sales is about more than selling building materials. It is about becoming a trusted partner to the builders, contractors, tradespeople, and customers who are building the communities we proudly serve. A load of lumber may become a family's first home. A package of materials may help a local contractor grow their business. A delivery arriving accurately and on time may be what keeps an important project moving. The Contractor Sales Professional owns those relationships from the first conversation through the successful completion of the project. This position combines relationship-based selling, building-material expertise, estimating, order management, jobsite coordination, and business development. Successful Contractor Sales Professionals understand their customers' businesses, anticipate their needs, solve problems, and create an experience that earns the next project-not just the current sale.OUR CORE VALUES - HOW WE WORKIntegrity Do the right thing and own the outcome. We provide accurate information, make fair decisions, follow through on commitments, and take responsibility when something does not go as planned. We protect the trust our customers place in us.Community Take care of customers, coworkers, and the communities we serve. Our customers are often our neighbors. We build long-term relationships and recognize that the work we support helps build homes, businesses, and communities.Engagement Take ownership, contribute, and make things better. We do not wait for someone else to solve a problem. We communicate, follow through, identify opportunities, and work across departments to deliver results.Experience Create an experience people want to come back to. Product knowledge matters, but so does how customers feel working with us. We make doing business with Gold Beach Lumber and Cascade Home Center easy, dependable, professional, and personal.ESSENTIAL RESPONSIBILITIESCustomer Relationships & Business Development Develop and maintain strong relationships with contractors, builders, remodelers, developers, tradespeople, and other professional customers. Actively develop new business through prospecting, referrals, networking, jobsite visits, community involvement, and relationship building. Learn each customer's business, projects, buying preferences, schedules, and expectations. Maintain regular contact with existing customers and proactively identify upcoming projects and opportunities. Serve as a trusted resource by helping customers identify products and solutions that support successful project outcomes. Represent the Company professionally in the store, in the community, and at customer jobsites. Build relationships designed to create long-term customer loyalty rather than one-time transactions.Sales & Project Management Manage contractor sales opportunities from initial inquiry through quoting, ordering, delivery, follow-up, and project completion. Prepare accurate estimates, quotes, takeoffs, orders, and related sales documentation. Review plans, specifications, material lists, and customer requirements as appropriate to the position. Follow up consistently on outstanding quotes and open opportunities. Coordinate special orders and project-specific material requirements. Monitor orders and communicate changes, delays, substitutions, or other issues before they become customer problems. Maintain organized records of customer activity, quotes, orders, and follow-up commitments. Balance customer expectations with Company pricing, margin, credit, inventory, and operational standards.Product & Industry Knowledge Develop and main