Overview As a Digital Content Developer you will create, edit and publish sophisticated web content and functionality for the Gateway portal used by Home Office and field associates. You will work with Human Capital & Digital to ensure content meets standards and business objectives, delivering user-friendly self-service content and dynamic web forms. You will lead content discussions with SMEs, test content in development environments, and ensure accessibility and SEO compliance. This role sits at the intersection of content and technology, shaping how associates access knowledge and services. You will own the Gateway journey and ensure timely, relevant content that supports client service. Compensation / Benefitsmedical and prescription drugdental and vision401k retirement planhealth savings account (HSA) and flexible spending account (FSA)vacation and holidayspaid volunteer day ResponsibilitiesDevelop, edit and publish complex web pages and forms for the Gateway portalDesign and maintain content with dynamic functionality and ensure consistency and proper linkingCollaborate with business areas to keep information accurate and up-to-dateFacilitate requirements gathering with SMEs and end usersExecute self-service content projects to improve client serviceAssist with digital rollouts, testing, and best practices for new technologyParticipate in testing and deployment of ServiceNow updates affecting the GatewayEnsure accessibility and SEO standards for code within contentDevelop and deliver training or standards for the departmentAct as the single journey owner of the Gateway platform, ensuring timely content delivery Key requirementsBachelor's degree in computer science or related field3 to 5 years in website content development, coding, form development or intranet/internet publishingExperience in web design/writing principles, JavaScript and HTMLExperience with web content management systems such as Oracle Content Management, Dreamweaver, Sharepoint, Search Engines, Adobe Acrobat, Adobe LiveCycleExperience testing content in a development (Clone) environment before final implementationAbility to analyze data from Gateway and provide insights with content ownersdrives for resultsprioritizes requests and collaborates with stakeholdersproblem solving with client-first mindsetJavaScriptHTMLweb design/writing principles
Not specified in the original listing.
Not specified in the original listing.