Overview

The Community Mobile Support Team (CMST) Supervisor is responsible for overseeing the day-to-day operations of the Community Mobile Support Team. This position has some administrative and clinical functions within the Community Mobile Support Team to effectively organize the Team's workload, liaison with law enforcement partners, and represent Peace River Center at community events. The CMST Supervisor reports to and assists the Director of Crisis Support Services. General Expectations: In the performance of their respective tasks and duties, all employees are expected to conform to the following: a. Adhere to all PRC policies and Code of Conduct standards and always exhibit all PRC's Core Values. b. Perform quality work within deadlines with or without direct supervision. c. Interact professionally with other employees, customers, and vendors. d. Work independently, while understanding the necessity for communicating and coordinating work efforts with other employees and organizations, as required. e.I nterviews and make recommendations for applicants seeking to fill vacant positions within the program. f. Meets regularly with Crisis Counselors either in-person and/or via ZOOM to discuss and identify potential programmatic issues and review difficult cases. g. Meet with various law enforcement officials to troubleshoot, develop and implement programmatic process for efficient program operations. h. Provide community presentations to promote program. i. Contact and meet with identified clients to assess their service needs. j. Respond to client crisis situations to provide assessment, intervention and crisis resolution planning. k. On call to program staff to provide regular consultation on cases. l. Work with the Director of Crisis Response Services to develop program resources that are efficient, fiscally responsible and effective. m. Conduct onboarding with new staff through orientation to the program and training on service provisions. n. Displays high standards of ethical conduct. Exhibits honesty and integrity. Refrains from theft-related, dishonest, or unethical behavior. o. Maintain all necessary documentation on service activities. p. Coordinate with CRT Program Assistant to maintain CMST schedule q. Contribute to the agency-wide Quality Improvement efforts by participating on the Environment of Care Committee. Essential Duties/Requirements: Ability to conduct crisis assessments, intervention and crisis resolution planning in various settings. Ability to be on-call for case consultation and guidance as scheduled. Ability to conduct follow-up assessments and contacts. Ability to review staff timesheets and PTO requests as needed Ability to review and provide guidance on CMST staff documentation. Ability to conduct public speaking engagements as needed. Ability to create a positive work environment that can respond to constant change. Ability to act with integrity as demonstrated by operating with openness, honesty, dignity, and respect when building and maintaining an environment of trust. Ability to work well with supervisors, co-workers, and external stakeholders on a one-on-one and group basis. Ability to prioritize workload efficiently, without direct instruction, to meet deadlines under changing conditions. Ability to communicate effectively with people from law enforcement community. Ability to maintain appropriate role boundaries between mental health functions and law enforcement functions. Ability to plan, coordinate and evaluate learning needs and training activities to meet training needs and priorities. Ability to read, listen to and understand information and ideas presented verbally and in writing. Ability to concentrate on a task over a period without being distracted. Ability to multi-task or shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). Ability to understand and take the initiative on projects. Ability to arrive/report t