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Call Center Sales Representative - Hybrid

Date Posted: Jun 30, 2026
: USD - USD

Job Detail

  • location_on
    Location Capo d'Orlando, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

As a Call Center Sales Representative at AT&T, you will have the opportunity to redefine customer service and create meaningful connections with customers. This hybrid-remote role requires reporting to the Orlando location 3-4 days a week, with the remaining days working from home. Your focus will be on customer acquisition, sales, service, and retention, handling various customer interactions and providing solutions to enhance their service experience.

Key responsibilities

  • Handle customer interactions through calls, chats, and emails in a fast-paced environment
  • Identify upselling opportunities and close deals to meet sales targets
  • Resolve issues related to service, billing, payments, and collections
  • Explain bills and product features clearly to customers
  • Troubleshoot basic problems and escalate when necessary
  • Support various customer inquiries, including technical issues
  • Work a flexible 40-hour per week schedule, including nights and weekends

Required skills

  • Commissioned sales experience
  • Customer Service expertise
  • Strong communication skills
  • Problem-solving skills
  • Flexibility and adaptability
  • Attention to detail

What the company offers

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Employee discounts up to 50% off on eligible AT&T services
  • Tuition reimbursement program
  • Paid Time Off and holidays
  • Paid Parental Leave
  • Disability benefits
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Equipment provided for remote work

Skills Required

Company Overview

Murfreesboro, Tennessee, United States of America

AT&T is a global leader in communications and technology, focused on redefining customer service and creating meaningful connections with each customer. They provide innovative solutions and services to keep customers connected. Read More

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