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Bilingual Spanish Call Center Sales Representative (English/Spanish)

Date Posted: Jun 30, 2026
: USD - USD

Job Detail

  • location_on
    Location Miami, Florida, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 28, 2026

Job Description

Overview

The Bilingual Spanish Call Center Sales Representative role at AT&T requires fluent communication in both English and Spanish. This hybrid-remote position based in Miami involves providing customer service, sales, and support to enhance customer satisfaction and loyalty, while also resolving issues and driving sales performance.

Key responsibilities

  • Handle customer interactions via calls, chats, and emails in a fast-paced environment
  • Identify upselling opportunities and close deals to meet sales targets
  • Resolve service-related issues including billing, payments, and collections
  • Clearly explain bills and product features to customers
  • Troubleshoot basic technical problems and escalate when necessary
  • Support a variety of customer inquiries and enhance their service experience
  • Work a flexible 40-hour schedule, including nights and weekends

Required skills

  • Bilingual communication (English/Spanish)
  • Customer acquisition and sales experience
  • Problem-solving skills
  • Attention to detail
  • Strong work ethic
  • Adaptability
  • Technical support experience

What the company offers

  • Medical, Dental, and Vision coverage
  • 401(k) plan
  • Employee discounts on AT&T services
  • Tuition reimbursement program
  • Paid Time Off and holidays
  • Paid Parental Leave
  • Disability benefits (short-term and long-term)
  • Life and Accidental Death Insurance
  • Extensive employee wellness programs
  • Work From Home/Hybrid

Skills Required

Company Overview

Murfreesboro, Tennessee, United States of America

AT&T is a global leader in communications and technology, focused on redefining customer service and creating meaningful connections with each customer. They provide innovative solutions and services to keep customers connected. Read More

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