Overview

Description: About Barons on FirstBarons on 1st, a concept by Chandler Hospitality Group, is an upscale dining establishment located in the heart of Tulsa, Oklahoma, offering exceptional cuisine, impeccable service, and an elegant atmosphere for our distinguished guests.Position OverviewWe are seeking an experienced and dynamic Assistant General Manager to join our leadership team. The AGM will work closely with the General Manager to oversee daily operations, maintain our high standards of service excellence, and ensure an outstanding dining experience for every guest.ESSENTIAL DUTIES AND RESPONSIBILITIESOperations ManagementAssist the General Manager in overseeing all aspects of restaurant operations, including front-of-house and back-of-house coordinationEnsure compliance with health, safety, and sanitation standards at all timesMaintain the restaurant's physical appearance and ambiance to upscale standardsManage opening and closing proceduresMonitor inventory levels and assist with ordering suppliesImplement and enforce company policies and proceduresGuest ExperienceDeliver exceptional customer service and resolve guest complaints professionally and efficientlyMaintain presence on the floor during service to ensure guest satisfactionBuild relationships with regular patrons and VIP guestsRespond to guest feedback and implement improvementsEnsure consistent execution of service standardsTeam LeadershipRecruit, train, and develop front-of-house and back-of-house staffCreate and manage staff schedules to optimize labor costs while maintaining service excellenceConduct performance evaluations and provide ongoing coachingLead pre-shift meetings and staff training sessionsFoster a positive, professional work environmentAddress employee relations issues and disciplinary mattersFinancial ManagementAssist in managing budgets and controlling costsMonitor daily sales and revenue reportsAnalyze financial performance and implement strategies to increase profitabilityControl labor costs and maintain appropriate staffing levelsMinimize waste and ensure proper portion controlQuality AssuranceMaintain food quality standards and presentation consistencyEnsure beverage program excellence, including wine serviceConduct regular quality checks throughout serviceUphold brand standards and service protocols Requirements: MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS AND ABILITIES)RequiredMinimum 3-5 years of restaurant management experience, preferably in upscale or fine diningProven track record of successful team leadership and developmentStrong knowledge of food and beverage operationsExcellent communication and interpersonal skillsAbility to work flexible hours, including nights, weekends, and holidaysServSafe or Food Handler certification (or ability to obtain)TIPS or alcohol service certification (or ability to obtain)PreferredBachelor's degree in Hospitality Management, Business Administration, or related fieldExperience with POS systems and restaurant management softwareWine knowledge and sommelier certificationSkills and AttributesExceptional leadership and motivational abilitiesStrong problem-solving and decision-making skillsDetail-oriented with excellent organizational abilitiesFinancial acumen and business sensePassion for hospitality and guest serviceProfessional demeanor and polished appearanceAbility to remain calm under pressure during high-volume servicePhysical RequirementsAbility to stand and walk for extended periods (8+ hours)Ability to lift up to 50 poundsAbility to work in a fast-paced environmentCompensation and BenefitsCompetitive salary commensurate with experiencePerformance-based bonus opportunitiesHealth insurance optionsPaid time offEmployee dining discountsCompensation details: 0 Yearly SalaryPI0fae16a5-