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Account Manager

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Pennsylvania, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

Shields Facilities Maintenance, LLC is seeking a motivated Account Manager to oversee customer accounts within the facility maintenance industry. This full-time position offers a competitive salary and benefits while providing opportunities for growth in an employee-focused organization.

Key responsibilities

  • Manage complete customer accounts from vendor sourcing to tracking work progress
  • Source and evaluate qualified vendors who meet compliance standards
  • Manage contracts with selected vendors and ensure ongoing compliance
  • Investigate issues related to assigned accounts and develop resolution plans
  • Track open tasks and evaluate service delivery quality for customer satisfaction
  • Prepare documentation for invoicing and manage disputes
  • Communicate with clients to ensure account satisfaction, handling complaints professionally
  • Available for on-call after hours and weekend snow services support

Required skills

  • Sales & Marketing
  • Customer Relationship Management
  • Vendor Management
  • Client Communication
  • Problem Solving
  • Contract Management
  • Team Collaboration
  • Time Management
  • Proficiency in Microsoft Office, Outlook, Excel, and Word

What the company offers

  • Competitive salary with benefits
  • Comprehensive compensation package including multiple healthcare plans
  • 401(k) Plan with company match
  • Standard 5-day work week with flexibility to work remotely

Skills Required

Company Overview

Maple Shade, New Jersey, United States of America

Shields Facilities Maintenance LLC is a national vendor management company specializing in tailored maintenance programs for various industries including retail, food service, financial, and healthcare. They prioritize employee engagement and offer c... Read More

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