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Vesta NG-911 Systems Trainer

Date Posted: May 28, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location New York, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jun 28, 2026

Job Description

Overview

Drubridge LLC is seeking a Vesta NG-911 Systems Trainer to deliver high-quality training on the Next Generation 9-1-1 (NG-911) system for public safety agencies in New York City. This role involves facilitating the transition to an advanced public safety platform for emergency communications personnel, ensuring effective training and support during the rollout.

Key responsibilities

  • Deliver comprehensive technical training on the Vesta NG-911 platform to groups of 10-15 adult learners.
  • Design and facilitate training sessions for non-technical public safety professionals.
  • Adapt training delivery to accommodate various learning styles and shift schedules.
  • Support end-users during go-live and post-implementation phases.
  • Provide feedback on training effectiveness and user readiness.
  • Travel to various on-site NYC emergency communications locations as needed.

Required skills

  • Minimum 3 years of experience as a professional trainer or facilitator in public safety.
  • Demonstrated ability to deliver technical system or software training to non-technical audiences.
  • Solid familiarity with 9-1-1 operations or public safety communications.
  • Excellent verbal communication and interpersonal skills.
  • Ability to work a flexible schedule, including evenings or weekends.
  • Experience managing groups of 10-15 adult learners.
  • Preferred experience as a 9-1-1 dispatcher or public safety trainer.
  • APCO or NENA certifications strongly preferred.
  • Experience training staff on a new or upgraded call handling platform.

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

White Plains, New York, United States of America

Drubridge LLC is a project management and Telecommunications firm located in the NYC metropolitan area. Our focus is on Public Safety Communications. Our clients include Police and Fire Departments and other state and local agencies. Read More

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