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Universal Member Service Representative

Date Posted: Oct 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Kalamazoo, Michigan, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Jan 24, 2027

Job Description

Overview

Description: Our Member Service Representatives are responsible for providing a variety of services including working the teller line, opening new accounts, originating loans, establishing deposit products, assisting the Virtual Solutions Center, and providing service for established accounts. Our Member Service Representatives ensure members are promptly and professionally served, following all service standards. They also educate members on products and services available at the credit union. MSRs have established goals for cross-selling products and services to members. Requirements: • High school graduate.• A minimum of one year experience in a similar capacity in a banking environment.• Ability to motivate and influence others.• Ability to meet and exceed established sales goals.• Ability to communicate effectively in writing and orally.• Ability to resolve interpersonal conflict and miscommunications.• Strong PC skills in Microsoft Word, Excel and Publisher are desired.Member Service Representative must have strong availability Monday -Friday until 6:00PM, and 2:00PM on Saturday. Opening is in Kalamazoo, Michigan.PM20PI72bb031a13cb-2291

Key responsibilities

Not specified in the original listing.

Required skills

  • Call Centre / CustomerService

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Battle Creek, Michigan, United States of America

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