Overview As Staff Strategic Operations Program Manager for GTM, you own the end-to-end GTM Engine program across Growth Product, Growth Marketing, Revenue, and GTM Data. You'll orchestrate milestones, dependencies, and cross-team handoffs to create a single, trusted source of truth for go-to-market efforts. You'll drive decisions in ambiguity, design scalable planning cycles, and deliver dashboards and updates that keep leaders focused on decisions. This role sits on Mercury's Strategic Operations team, partnering with GTM leadership to enable coordinated, high-impact execution. Compensation / Benefitsbase salaryequity (stock options/RSUs)benefitscompetitive compensation package ResponsibilitiesOwn the integrated GTM Engine plan across multiple functions (Growth Product, Growth Marketing, Revenue, GTM Data) with milestones and dependenciesMaintain a living RAID log and decision log with defined ownersIdentify and resolve data signal gaps that affect campaigns, proposing actionable optionsDrive decision-making in ambiguity and facilitate productive trade-offsPrepare GTM Review materials to help leaders focus on decisionsDesign planning cycles, reviews, and launch-readiness checks for multi-team alignmentMake the engine legible through dashboards and a single source of truth readable by marketers, sales leaders, and data scientistsBuild automation and agentic flows to run programs efficiently and with high quality Key requirements7+ years running cross-functional programs, preferably in B2B SaaS or fintechGTM systems fluency with experience in CRM, lifecycle, CDP, or attribution stacks (e.g., Salesforce, Customer.io, Segment)Structured thinking to synthesize multiple inputs into a clear picture of what needs decidingStrong structured communication skillsBias to action and willingness to own unowned steps and engage with answer ownersLow ego and behind-the-scenes collaboration orientationAI fluency with examples of automating work and demonstrating impactcross-functional collaborationclear communicationdecision-making under ambiguityCRM (Salesforce)Lifecycle marketing tools (Customer.io)CDP (Segment or equivalents)
Not specified in the original listing.
Not specified in the original listing.
Mercury Fiber is engaged in establishing and maintaining high-quality fiber optic networks. With a focus on providing excellent customer service, the company is dedicated to facilitating reliable connectivity solutions in the Mid-West region. Read More