Overview

Credit Acceptance is proud to be an award-winning company recognized both locally and nationally across multiple workplace categories. Our world-class culture is shaped by dedicated team members who are driven to succeed as professionals individually and together as a team. Backed by a strong product, exceptional people, and a stable financial foundation, we've grown into a leading provider of used and new car financing across the country. Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success. Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance. We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions. We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture! At Credit Acceptance, the Staff Infrastructure Engineer is a senior individual contributor responsible for technical leadership of core infrastructure platforms, with a primary focus on compute, containerization, virtualization, and storage. This role is designed for an engineer who is deeply hands-on and systems-oriented, with a strong ability to solve infrastructure challenges through automation and code. This role provides technical leadership and mentorship but does not include people management responsibilities. The Staff Infrastructure Engineer owns complex, cross-cutting infrastructure challenges, setting technical direction, and reducing operational friction across the environment. This role partners closely with engineering leadership, cloud, network, security, and application teams to design and evolve resilient, scalable, and cost-effective infrastructure platforms. A defining characteristic of this role is a strong Infrastructure as Code (IaC) and automation mindset. The Staff Infrastructure Engineer approaches infrastructure as a software problem-using code, APIs, and automation to deliver repeatable, scalable outcomes, improve reliability, and accelerate delivery. In addition, this role is expected to explore and adopt emerging techniques such as AI-assisted and agent-based workflows where they meaningfully improve infrastructure operations and engineering productivity. Outcomes and Activities This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member Provide technical leadership across compute, storage, networking, Linux, Windows and K8S platforms, ensuring high availability, performance, and security. Design and implement enterprise-scale infrastructure solutions that are maintainable, cost-effective, and aligned with business strategy. Act as a force multiplier by identifying systemic issues, simplifying complex systems, and reducing operational toil through automation. Define and drive Infrastructure as Code (IaC) standards using tools such as Terraform, Ansible, PowerShell, Python, or equivalent. Lead the evaluation, experimentation, and adoption of AI-enabled tooling and agent-based workflows for infrastructure operations, troubleshooting, and optimization. Partner with Infrastructure, Cloud, Security, and Application teams to design end-to-end solutions spanning data center and cloud environments. Perform impact analysis for complex changes and proactively identify risk across multiple systems and platforms. Serve as a senior escalation point, leading root cause analysis and driving durable corrective actions. Define, document, and socialize engineering standards, reference architectures, and best practices. Mentor engineers and raise the technical bar through coaching, design reviews, and knowledge sharing. Influence infrastructu