Role: Sr. Systems AdministratorSerenity HealthcareLocation: Lehi, UTTravel: 10-20%, US (as needed, not regular)THE OPPORTUNITYSerenity Healthcare is hiring a hands-on Senior Systems Administrator to own and improve the technology foundation behind a growing, multi-site healthcare organization. This is a high-impact role for a systems thinker who can balance security, automation, end-user support, infrastructure reliability, and practical business needs.WHAT YOU WILL OWNAdministration and optimization of Microsoft 365, Entra ID, Azure, Defender, Purview, Intune, and Autopilot, including identity, access, endpoint compliance, security, and lifecycle management.Live a cloud native life with Ubiquiti Unifi sites, Entra joined devices, and RMM through Atera and Splashtop / Rustdesk.Support a technology environment spanning Azure, AWS EC2, SQL Server, becoming an expert in eClinicalWorks systems management.Provide configuration and updates to our core SaaS systems: ActiveCampaign, Dialpad DataWatch/PDK/Avigilon, WordPress, and others.Automate provisioning, reporting, support, and administrative workflows using PowerShell, Power Automate, Microsoft Graph, REST APIs, Python, and SQL.Own escalated Windows and Mac desktop support, licensing, VPN access, printers, scanners, application deployment, and practical troubleshooting across corporate and clinic operations.Monitor system health, investigate security or reliability issues, maintain clear documentation, and strengthen standards for access, configuration, patching, backups, and recovery.Partner with Security, Operations, Finance, Revenue Cycle, and other business teams to translate needs into secure, supportable technology solutions.Manage vendors and platform relationships while identifying opportunities to simplify the environment, reduce manual work, and improve the employee experience.Participate in buildout out of new clinics and providing the necessary technologyWHAT YOU BRINGSharp mind that picks up new ideas quickly and applies best practices.Strong hands-on experience administering Microsoft cloud and endpoint environments.Demonstrated ability to script and automate systems.Working knowledge of cloud infrastructure, networking, SaaS administration, endpoint support, security controls, relational databases, and backup or recovery practices.Build trust and relationships across the company and mentor junior team membersA practical, service-minded approach with the judgment to troubleshoot urgent issues, communicate clearly, document decisions, and prevent problems from recurring.Ability to operate as an owner in a fast-moving environment, prioritize competing needs, and carry work from diagnosis through implementation and follow-through.HELPFUL EXPERIENCEActiveCampaign or other CRM platformsWaystar, insurance claims, or healthcare revenue-cycle systemsHealthcare and/or EClinicalWorks or other electronic medical records systemsSynology backup environments; PDK or similar physical access-control platformsAdvanced Windows and Mac support; and multi-location technology operationsCertifications like Security+, Microsoft Azure, Amazon AWSSerenity Mental Health Centers is an equal opportunity employer.This position is contingent upon successfully completing a criminal background check upon hire.
Not specified in the original listing.
Not specified in the original listing.
Serenity is a growing organization focused on helping individuals move forward in meaningful ways. The company is committed to creating supportive experiences for personal growth, and offers strong advancement opportunities as it continues to expand. Read More