Overview

This position will be seated at our office Nashville, TN or Goldsboro, NC locations. As an SIU Desk Investigator, you will conduct basic to moderately complex claims investigations on potentially suspect/inflated auto, workers' compensation, and commercial claims which may include but is not limited to compiling and analyzing information from internal and external sources, conducting interviews, hiring independent contractors, and referring claims to various law enforcement entities as required by law. Investigate claims to identify suspect or inflated claims across all lines of business. This may include conducting scene investigations, taking recorded statements, assigning independent contractors, etc. Compile and analyze data and information from these internal and external sources to aid in making suspect claims decisions that adhere to state and federal laws. Verify legitimacy of documents as necessary. Conduct recorded interviews and examinations under oath of insureds, claimants, and witnesses for claims that involve suspicious indicators. Maintain detailed investigation notes within SIU case management and claim systems, prepares summary reports to capture findings and recommends course of action to management which may include referring to law enforcement. Communicate with company, industry and law enforcement fraud agencies (i.e. NICB, Index Bureau, FBI, etc.) Communicate non-confidential material to claim staff concerning conclusions on suspicious claims submitted to the SIU. Represents the company in court appearances as a possible witness on suspected fraudulent claims, including state and/or federal courts or grand jury hearings. Motivate the claim staff to combat fraud and inflated claims using techniques such as creating office banners and visual aids, publishing specific case results and conducting meetings. undefined What it Takes Bachelor's degree or equivalent work experience 2+ years of related work experience required, 4+ years experience is preferred, experience in some aspect of law enforcement, claims handling and/or criminal investigation preferred Ability to travel as necessary to satisfactory complete their job responsibilities as assigned Strong investigative skills along with ability work effectively with members of the claim staff and the law enforcement community Strong written and oral communication skills and the creativity to recognize potential fraud and develop a reasonable plan for investigating potential fraud cases Proficient and effective use of various computer software applications and the ability to adapt to new technologies when introduced The ability to speak both Spanish and English is a plus Here is what you can look forward to as part of our team: At Sentry, your total rewards go beyond competitive compensation. We're committed to supporting the whole you, which is why we offer a comprehensive package designed to help you thrive both professionally and personally. Hybrid Flexibility: Enjoy the best of both worlds. With optional work from home on Mondays and Fridays and join your team in the office Tuesday through Thursday to collaborate and learn. We provide the technology and tools you need for both your office and home workspace from day one. Dining on Us: Depending on your location, we may provide a stipend that can be used at our on-site cafeteria or a meal allowance to keep you fueled. Continuous Learning: Unlock your potential through Sentry University and take advantage of our tuition reimbursement program. Comprehensive Benefits: We support your whole self with group medical, dental, and vision insurance along with parental leave, pet insurance, caregiver leave, and wellness resources. Options for HSA, FSA, and Dependent Care FSA are available. Work-Life Balance: Enjoy your generous Paid Time Off allowance to rest and take advantage of paid Volunteer Time Off to support your community. Investing in Your Future: We're committed to your long-term financial well-being. We o