Overview

Contract: 6-month initial term with conversion potentialWork Authorization: Must be authorized to work in the U.S. without sponsorship requirementsEllofant is a modern consulting firm built for those who want to do work that actually moves the needle. We help companies navigate change, complexity, and scale through a blend of strategic thinking, trusted technology, and hands-on execution. Our clients rely on us not just for advice, but for building systems, launching products, and driving outcomes that matter. At Ellofant, we value clarity over jargon, momentum over perfection, and people over process. Were looking for curious, driven individuals who want to solve real problems with real impact. If you're excited about challenging whats possible and delivering meaningful change while you're at it, Ellofant might be your next move.About the RoleWe're seeking an experienced Site Reliability Engineer to join our infrastructure resiliency team. In this role, you'll be responsible for ensuring the stability, performance, and reliability of critical systems across diverse technology stacks including mainframe, Windows, and cloud environments (OpenShift, AWS, Azure). You'll work at the intersection of software engineering and operations, driving automation, implementing resiliency patterns, and responding to critical events to maintain exceptional service availability.What You'll Be Doing1. Coordinate responses to critical events with application support teams and the Site Reliability Center2. Triage and respond to alerts generated through BigPanda event correlation platform3. Assess cross-domain impacts and engage appropriate support teams or escalate as needed4. Participate in on-call rotations to provide 24x7 coverage for critical systems5. Conduct blameless post-mortems and root cause analysis to drive continuous improvement6. Design and implement automated monitoring and alerting systems using Dynatrace, Grafana, Logscale, CrowdStrike, Prometheus, Splunk, Moogsoft, and Datadog7. Create robust dashboards and implement SLAs/SLOs through comprehensive monitoring8. Analyze metrics from operating systems and applications to assist in performance tuning and fault detection9. Develop and implement chaos engineering practices using Litmus, Gremlin, Azure Chaos Studio, and Chaos Mesh10. Design fault injection experiments to validate system resilience using AWS Resilience Hub11. Build self-healing capabilities and automated remediation workflows12. Implement health checks, autoscaling solutions using AWS Lambda, Kubernetes, OpenShift, and Istio service mesh13. Manage infrastructure across mainframe systems, Windows, RHEL, and cloud platforms (AWS, Azure, OpenShift)14. Work with containerized environments, event streaming platforms (Kafka), and database systems (Oracle, SQL)15. Maintain virtualization infrastructure (VMware) and storage systems (NAS)16. Leverage ServiceNow for incident management, Jira for issue tracking, and CA7 for job scheduling17. Identify opportunities to improve application stability and evangelize SRE best practices18. Maintain comprehensive knowledge bases and runbooks in Confluence19. Mentor junior team members on resiliency patterns and operational excellenceWhat We're Looking For1. 3-5 years of relevant experience in site reliability, infrastructure, or DevOps engineering2. Strong expertise in monitoring and observability tools (Dynatrace, Grafana, Prometheus, Splunk, or similar)3. Experience with incident management and event correlation platforms (BigPanda, ServiceNow, Moogsoft)4. Proficiency with Linux/Unix systems (RHEL) and Windows Server environments5. Hands-on experience with cloud platforms: AWS, Azure, or OpenShift6. Strong knowledge of containerization and orchestration: Kubernetes, Docker, OpenShift7. Experience with chaos engineering and fault injection frameworks (Litmus, Gremlin, AWS FIS, Azure Chaos Studio)8. Solid understanding of networking, database systems (Oracle, SQL), and distributed archit