Overview

Senior Solutions Engineer- Salesforce At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $88,000-$130,000/annuallyPosition Summary This position is responsible for designing, integrating, building, and maintaining Salesforce-based Sales and Financial Services solutions within Midland States Bank. The role ensures scalable, secure, and compliant solutions using the Salesforce Financial Services Cloud platform, supporting business objectives and optimizing system functionality. The Senior Solutions Engineer reports to the Team Lead - Salesforce. Responsibilities:Design and architect scalable and efficient Salesforce Financial Services Cloud solutions aligned with business needs.Evaluate and recommend technical solutions, including AppExchange products, to enhance functionality.Manage Salesforce system administration: custom objects, fields, layouts, validation rules.Implement automation: workflows, approval processes, and rules to streamline operations.Ensure data governance: audits, data management, and quality standards adherence.Design and execute test plans for solution validation.Lead Salesforce integrations ensuring consistency and information flow across systems.Collaborate with stakeholders to evaluate integration needs and maintain implementations.Provide technical mentorship to junior team members and serve as a subject matter expert.Support automations, workflows, and approvals for Sales Cloud, Service Cloud, and Marketing Cloud.Share best practices, industry trends, and new features with the team and contribute to the development of internal knowledge resources.Stay current on Salesforce updates and industry best practices.Be task-focused and adaptable in a dynamic work environment.Present ideas clearly and concisely to technical and non-technical audiences.The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed.May require work in a Midland office to ensure collaboration and support of internal and external customers.Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).Other duties as assigned.Requirements:Bachelors degree in Computer Science, Management Information Systems, Accounting, Finance, or related field.Minimum 7 years of Salesforce experience, including 3+ years with Financial Services Cloud or related financial implementations.Experience with Salesforce Industries OmniStudio and deployment in banking environments.Knowledge of sales and marketing methodologies including account/territory/opportunity management, demand generation, and lead nurturing.Experience with Salesforce tech stack (administration, JavaScript, Lightning Design System, Apex, Visualforce).Experience with analysis/reporting tools such as Salesforce, SAS BI, MS BI, or Tableau.Salesforce certifications (e.g., Admin, Advanced Admin, Platform) preferred.Ability to diagram customer processes and recommend effective changes.Ability to manage multiple priorities in a dynamic, fast-paced environment.Strong communication skills (written, verbal, and presentation).Excellent organizational and time management skills.or similar CRM proficiency.Understanding of customer and partner re