Overview

Ideal start timeline: September 2026Role status: ExemptCompensation: Our target hiring range is $180,000 - $220,000 plus participation in our Annual Bonus Program with eligibility for $12,000 bonus. Actual compensation will be commensurate with experience and skills. Campminder's Flexible Working Location: Our employees have the option to work 100% remotely within the United States or their choice of days at home and at our office in Boulder, Colorado. We host a variety of all-company hybrid meetings and social events. We require anybody working remotely to have a very reliable, high-speed internet connection. We know the best people can choose to work anywhere.Here's a few reasons why 100+ of them choose Campminder:With 20+ years experience of serving the industry through its digital transformation, we're stable, profitable, and have developed a loyal customer base (that continues to grow).We build software for summer camps, an industry that enables meaningful experiences for kids.We work on interesting, ambitious projects that create real value for our clients.We know our team members feel their work has an impact on the organization's purpose.At the same time, we are genuinely committed to work/life balance. Our team members feel they have the flexibility to take time off when needed and feel supported in making use of flexible working arrangements.We invest in emerging technology and cutting-edge leadership and are proud to take an "AI-Enabled" approach in our solutions.We've been listed on Outside Magazine's 50 Best Places to Work for 8 consecutive years for our values-led culture and employee experience.This role's mission & overview:Campminder is building an AI layer beneath every product we make, grounded on 25 years of camp data across close to 1,700 camps and a RAG system that's live today. This role builds that shared foundation, the retrieval, evaluation, services, and patterns every product team builds on, and works across those teams to turn it into AI capabilities camp leaders actually use. The hard part isn't producing a demo. It's designing infrastructure many teams can build on, defining how its quality is measured, and getting it adopted in the wild. It's not a role for adding an AI feature so a product looks current. It's for someone who sees the whole system, finds the seam that matters, and makes the complexity smaller for everyone downstream.As a Senior Product Manager of AI Platform on our Product team, you will:Build and own the shared AI infrastructure our products stand on: retrieval and grounding on camp data (the RAG system is live, extend it), evaluation and observability, and the services and patterns every team reuses instead of rebuilding.Work across product teams to turn that foundation into capabilities in the wild. Shape how it lands in each product, keep teams unblocked, and drive real adoption. This cross-functional work is most of the job.Own how quality and trust are measured across the platform, precisely enough to catch a regression before a customer does, with a person in the loop where the stakes are highest.Lead the lifecycle of LLM and ML work streams with your AI and data engineering partners, and make deliberate build vs. buy and train vs. fine-tune vs. ground-with-RAG calls without chasing hype.Prototype hands-on to explore and de-risk direction, and expect to throw a healthy share of it away. It's one tool for finding the right thing to build, not the whole job.Grow the internal-automation side as the foundation matures, and write down what you and your partners learn so the next team starts ahead.We think a successful candidate will bring:Systems thinking, pattern recognition, and a bias to simplify. You see how the whole thing fits, spot the pattern that repeats, and reach for the simplest design that works. This is the core.AI product depth. You've productized AI before, not just added an AI feature. You reason well about when to train or fine-tune versus ground with retriev