Overview

As a Senior Integration Engineer for Tokenization, your mission at Marqeta will be to serve as a trusted technical and payments advisor for Marqeta's customers, digging in to provide solutions throughout the customer tokenization life cycle - enabling cardholders to provision payment cards to Apple Pay, Google Pay, and Samsung Pay across mobile and web surfaces. While this role focuses primarily on tokenization APIs, a working knowledge of the core platform - Cards, Users, and Card Products - will greatly improve your chances of success.You will be on the front line communicating directly with customers (particularly our customer's developers, product owners, and project managers) and you will partner with groups within Marqeta's organization.We work Flexible First . This role can be performed remotely in the United States, only in one of our Premium or National locations, which you can review here .The Impact You'll HaveEnsure key technical stakeholders at customers and prospects deeply understand our platform, what sets it apart, and how to get integrated and live quicklyOwn the technical implementation of customers onto our platform, including technical advisement, environment configuration, and troubleshootingBecome an expert on Marqeta's tokenization APIs, developing and sharing best practices for deploying themBalance the big picture and the details - spotting downstream impacts or "gotchas" before they happen, while also handling precise, hands-on tasks with minimal oversightTroubleshoot collaboratively with customers during integration, guiding them through documentation and diagnosing root causes of errorsServe as a tokenization technical resource for delivery and onboarding teams, and as the "voice of the customer" in external engagementsPartner with Product, Engineering, and other cross-functional teams to improve the processes driving customers' technical onboarding journeysMaintain deep, current expertise on Marqeta's product and features, surfacing implementation learnings and customer feedback to Product and TechnologyCommunicate confidently and clearly, balancing best practices, regulatory constraints, and Marqeta's evolving platform capabilitiesWho You Are5+ years of experience working with enterprise customers, responsible for technical discussions in a sales engineering, implementation, or technical account management capacity Proficient working with APIs (you don't need to be a developer but you must be comfortable explaining API concepts to our customers)Experience with Bruno or Postman. SQL and Datadog are a plus Ability to understand complex enterprise requirements and communicate technical concepts clearly (verbally & in writing), tailoring recommendations based on customer needs and evolving offeringsAbility to identify customer onboarding issues and work cross functionally to develop scalable solutions. Ability to prioritize, manage, and deliver on multiple projects simultaneously; highly motivated and able to work against aggressive schedulesExperience in the B2B technology space with a knack for understanding what makes businesses tick and what drives their growthStrong understanding of payments specifically issuing (e.g. tokenization, networks, point-of-sale)Bachelor's Degree preferred, or equivalent combination of education and experienceYour Manager Jason Horner - Director, Card Operations Compensation and BenefitsMarqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. Compensation is aligned according to three tiers within the United States:National: A baseline tier that applies to most of the geographic territory of the United States.Premium: Slightly elevated from the National tier, and oriented toward a narrower set of higher cost-of-living areas, such as Los Angeles CA and Seattle WAPremium Plus: A tier for the most