Overview As Senior Director of Product Operations & Chief of Staff, you will shapes and scale AI Commerce initiatives across external and Walmart-owned platforms. You will partner with Product, Engineering, Design, and Operations leaders to turn strategy into execution, align complex priorities, and establish clear operating rhythms. You'll manage dependencies and drive measurable customer, associate, and business impact. This is a high-impact role at the crossroads of strategy and execution in a fast-moving AI-powered commerce environment. ResponsibilitiesServe as strategic operations leader for the AI Commerce product orgLead global planning, prioritization, and execution across AI Shopping experiences on external platforms (ChatGPT, Gemini) and Walmart-owned experiences (Sparky)Coordinate initiatives across in-store technology to assist customers and associatesCollaborate with associate applications/platforms (MyWalmart, MyAssistant, Security)Support product strategy and execution for omnichannel services requiring in-store expertise (Pharmacy, Optical, Bakery, Auto Care)Drive alignment across corporate/back-office tech (financial systems, reporting, forecasting, claims, aviation, communications, security)Establish portfolio reviews, executive communications, and operating cadences for senior leadersAnalyze metrics, identify risks/resource needs, and resolve cross-functional dependencies across teams Key requirementsSignificant experience in product operations, chief of staff, strategy/operations, program management, or product leadership in a large, complex organizationAbility to influence across Product, Engineering, Design, Operations, and executivesExperience managing a broad portfolio of customer-, associate-, and enterprise-facing tech initiativesStrong strategic judgment and executive communication; capability to bring structure to ambiguityFamiliarity with AI, digital commerce, conversational experiences, agentic workflows, or platform ecosystemsTrack record translating strategy into coordinated execution and measurable business resultsInfluence and cross-functional collaborationStrategic thinking and judgmentExecutive communicationProduct operationsProgram managementPortfolio management
Not specified in the original listing.
Not specified in the original listing.
