Overview In this role you will lead ServiceNow HR Service Delivery initiatives within Deloitte's HR Strategy & Technology practice. You will transform HR workstreams through design, build, and go-live support, collaborating with cross-functional teams to deliver practical HRIS solutions. You'll drive requirements, process design, and client-facing deliverables that shape scalable HR service delivery. This is an opportunity to influence large-scale HR transformations and work with cutting-edge HR technology in a global consulting context. Compensation / Benefitsdiscretionary annual incentive program ResponsibilitiesSupport ServiceNow HR Service Delivery implementations and optimization across design, build, test, deployment, and stabilizationGather and validate business requirements, process flows, and functional design inputs for HR service delivery projectsContribute to client deliverables such as implementation plans, work breakdown structures, status updates, and solution recommendationsCollaborate with cross-functional teams to meet milestones, resolve issues, and align stakeholdersAssist with workshops and design discussions on HR shared services, case management, knowledge management, and employee portal experiences Key requirementsBachelor's degree or equivalent experience4+ years of ServiceNow implementations and optimizations2+ years delivering at least one ServiceNow HR Service Delivery core moduleAbility to travel 0-50%Limited immigration sponsorship may be availableStrong written and verbal communicationIndependence combined with collaborative teamworkAttention to detail and quality of workServiceNow HR Service DeliveryHR Case ManagementKnowledge Management
Not specified in the original listing.
Not specified in the original listing.
