Overview

Senior Academic/Student Services Manager (Social Justice, Wellness and Engagement) Posting Number: Location: Contra Costa CollegeSalary: $119,424 - $145,488 per yearPosition Definition:Under general direction of a higher-level academic manager, manages a number of medium to large educational services programs or projects for a college. Manages and evaluates assigned supervisors, faculty and staff, in conformance with appropriate policies and procedures.Distinguishing Characteristics:A Senior Academic/Student Services Manager is the second level of academic management in the District and serves as an administrator overseeing a medium to large educational services program/project or several small and medium programs/projects for a college. In contrast, the lower level class of Academic/Student Services Manager is the first level of academic management in the District and serves as an administrator overseeing up to several small educational services programs or projects for a college.Examples of Duties/Essential Functions:Duties/essential functions may include, but not be limited to, the following: Oversees medium to large academic programs and projects for a college, including managing program budgets. Assists in the hiring process of management, supervisors, faculty and classified staff. Manages assigned faculty, classified and supervisory staff. Assists in the training of assigned supervisory, faculty and classified staff. Evaluates assigned supervisory and classified staff. Assists in the evaluation of faculty. Manages and provides support services to assigned faculty, supervisory and classified staff to enhance the success of programs and projects. Facilitates grant applications for assigned programs and projects, manages grants, and prepares required reports. Coordinates program functions with other interfacing instructional, student or support services functions. Serves as liaison with other college programs, committees, individual students and student groups, and appropriate university, school and other off-campus and community groups. Serves on college and district committees as assigned. Prepares an annual budget in concert with college goals for assigned programs and projects. Accurately interprets applicable laws, regulations and collective bargaining contract provisions. Responds to and seeks resolution of complaints arising from program activities, including participating in the process of collective bargaining contract grievances. Participates in and provides leadership for assigned program reviews and implementations. Supports a climate that promotes innovation and improved service to students and the community; cooperates with program staff and other managers to develop processes that are student friendly and supportive of student success. Manages and participates in the continued evaluation and improvement of the assigned program's or project's educational services. Employs appropriate techniques and strategies to resolve disputes and to enhance communication and cooperation among the members of the college and District communities. Assists in accreditation process. Actively participates in and supports college and District shared governance components and activities and other collaborative processes. Interpret and analyze appropriate laws, policies, rules and procedures to determine impact on assigned programs or projects and oversee compliance and reporting strategies. Travels throughout the District in carrying out responsibilities and functions. Performs other related duties as assigned.Minimum Qualifications: Education/Experience: Education/Training: Earned Master's degree or equivalent from an accredited college or university. Certain programs may require a specific major as required by law. Experience: Equivalent to at least two (2) years of relevant full-time management experience.License/Certification: A valid Class C California Driver's License. Knowledge Of: Computer-based technology for management of