Overview

Description: Security ManagerLocation: Breckenridge, COPosition Type: Full-Time ExemptCompensation: $72,800 - $89,180 (DOE)About the RoleAt Breckenridge Grand Vacations, we create Grand Vacations by Sharing Smiles with every Owner, Guest, and coworker. As our Security Manager, you will be the trusted leader and guardian of our centralized security program, translating our commitment to safety and service excellence into every patrol, policy, and protection measure. You will be the architect of a secure environment, ensuring our guests, owners, employees, and assets feel protected, supported, and confident in our ability to anticipate and respond to any challenge.This role is perfect for a security professional who is equal parts empathetic mentor, operational strategist, and calm-under-pressure decision maker. You will take ownership of the entire security ecosystem across all BGV properties, from developing SOPs and managing incident response to building staffing models and leading a team of 8+ security personnel, always acting with integrity and discretion to protect sensitive information. You will serve as the primary liaison with law enforcement, fire departments, and emergency services while partnering with internal leaders to ensure our security operations align with our hospitality-driven culture.If you thrive in a dynamic environment where no two days are the same, are driven by a desire to develop others, and find deep satisfaction in knowing you played a part in creating a safe and welcoming experience for everyone on our properties, we'd love to meet you.ResponsibilitiesManage and supervise a team of 8+ security personnel, following Results Leadership operating procedures for recruiting, hiring, training, scheduling, developing, reviewing, disciplining, and terminating staffProvide guidance, mentorship, and support to staff while fostering a positive and productive work environmentEmpower staff to solve problems and make sound decisions by asking thoughtful questions and offering support, while recognizing when direct guidance is neededEnsure training is thorough, consistent, and conducted regularly to drive results and improve performanceDelegate tasks and projects effectively, ensuring productivity, quality standards, and accountability are metMonitor and evaluate staff performance through regular coaching, feedback, and performance evaluationsAddress and resolve employee or leadership issues, escalating to department leaders as appropriateCommunicate, interpret, and reinforce company policies, procedures, and standards with all employeesMaintain accurate performance records, including attendance, tardiness, and absenteeismDevelop, implement, and manage a centralized security program serving all BGV propertiesDevelop, maintain, and regularly update the BGV Security Operations Manual, including security SOPsEnsure security operations are conducted consistently across all locationsEstablish and maintain security staffing schedules, deployment plans, and coverage modelsRespond to and manage significant incidents, emergencies, disturbances, and security-related eventsConduct investigations involving guest, owner, employee, and property security concernsMaintain security incident reporting systems and ensure accurate documentationAnalyze incident trends and recommend corrective actions and prevention strategiesDevelop and deliver ongoing security training programs, drills, and exercisesCoordinate emergency preparedness activities with internal departments and external agenciesServe as the primary liaison with local law enforcement, fire departments, emergency medical services, and other public safety partnersOversee the use, maintenance, and accountability of security equipment and vehiclesManage departmental budgets ensuring efficient use of resourcesPromote a culture of safety, professionalism, service excellence, and accountabilityChampion BGV's hospitality values and company culture in all interactionsSupport susta