Overview

LiveSwitch is building the next generation of AI-powered business communications technology for the trades and home services industry. Our platform enables contractors and service businesses to operate more efficiently, increase revenue, and deliver exceptional customer experiences through intelligent video, communication, and workflow automation. As we continue to scale, we are seeking an accomplished Senior Account Executive to help accelerate our growth within the SMB market. This is a high-impact, quota-carrying role for experienced software sales professionals with a demonstrated history of consistently exceeding targets in fast-paced, transactional sales environments. The ideal candidate is equally skilled at executive-level business conversations and disciplined sales execution, combining strategic discovery with world-class closing ability. Position Overview The Senior Account Executive is responsible for managing qualified sales opportunities from discovery through contract execution. Working alongside Business Development Representatives and Marketing, you will engage business owners and decision-makers, diagnose operational challenges, demonstrate measurable business value, and guide prospects through an efficient buying process. Success in this position requires strong commercial acumen, exceptional communication skills, disciplined pipeline management, and a consistent track record of closing business at a high level. Key Responsibilities Manage the complete sales cycle from qualified opportunity through signed agreement. Conduct consultative discovery meetings and tailored product demonstrations with SMB business owners and executive decision-makers. Translate customer challenges into measurable business outcomes through the LiveSwitch platform. Develop executive-level relationships while establishing credibility as a trusted business advisor. Maintain accurate forecasting, pipeline management, and CRM hygiene. Consistently achieve and exceed monthly and quarterly revenue objectives. Collaborate with Marketing, Product, Customer Success, and Leadership to continuously improve customer acquisition and sales effectiveness. Provide market intelligence and customer feedback that contributes to product innovation and go-to-market strategy. Qualifications 5+ years of successful quota-carrying experience in SaaS or technology sales. Demonstrated success selling software solutions to small and mid-sized businesses. Consistent history of exceeding quota and ranking among top-performing Account Executives. Proven ability to manage high-volume sales activity without compromising sales quality. Strong financial and business acumen with the ability to quantify ROI and business impact. Excellent executive communication, negotiation, and presentation skills. Experience using Salesforce, HubSpot, or comparable CRM platforms. What Distinguishes Exceptional Candidates Top performers in this role possess more than strong closing ability. They combine intellectual curiosity with commercial discipline, consistently earning credibility with business owners by understanding operational challenges and delivering meaningful business outcomes. Successful candidates typically demonstrate: Exceptional consultative selling and discovery skills Executive presence and business maturity Sophisticated objection management and negotiation ability Strong forecasting and pipeline discipline High levels of accountability and ownership Competitive drive balanced with professionalism and integrity A continuous commitment to personal development and performance excellence Why LiveSwitch LiveSwitch is entering a significant stage of growth with substantial investment in product innovation, artificial intelligence, and market expansion. Our platform is positioned to become the operating system for customer communication across the home services industry, creating significant opportunities for both our customers and our employees. Joining LiveSwitch means