Overview

Risk & Fraud Officer - Fintech Services At Midland States Bank, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of short-term incentives (i.e. bonus and/or commission) and may include long-term incentives (i.e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Salary Range: $90,000-$130,000/annually The Risk and Fraud Officer Fintech Services is a crucial leadership role within our Banking as a Service (BaaS) line of business. This position reports directly to the Senior Manager - Fintech Services and serves as an advisor to the Director of Financial Crimes, and Chief Digital Officer and the executive management. This position is a leadership role responsible for overseeing and enhancing the bank's fintech and third-party fraud management programs, developing and implementing risk and fraud management strategies, and ensuring alignment with regulatory requirements and industry standards. Primary Accountabilities People Manages a team of professionals in a customer-centric culture to excel in a fast-paced environment.Coaches, develops, and conducts performance management activities with direct and indirect reports.Identifies high-potential employees for advanced training and development opportunities.Effectively manages poor performers.Provides leadership and promotes MSB Core Values and best practices through the management of the Fintech services department.Ensures all team members are trained and aware of their responsibilities related to risk and fraud management.Strategic Leadership and DirectionLeads the development and implementation of fraud detection and prevention strategies for the Bank's BaaS offerings.Provides strategic guidance on fraud management for new and existing Fintech products and services.Risk Management and ComplianceOversees the compliance and fraud management processes, ensuring adherence to regulatory requirements and best practices aligned to the second line of defense requirements.Conducts thorough investigations of suspicious activities and ensure timely reporting and resolution.Maintains proficient knowledge regarding best practices for fraud detection, prevention, and loss mitigation.Addresses applicable regulatory changes that impact business units and ensure timely and accurate Suspicious Activity Report submission.Operational EfficiencyMonitors and analyzes third-party vendor performance to detect and mitigate fraud risks.Utilizes tools and software such as Verafin and Cable to enhance monitoring capabilities and ensure effective BSA/AML compliance.Maintains detailed logs and reports of ongoing monitoring activities, including transaction alerts, investigation results, and any corrective actions taken.Stakeholder ManagementServes as a primary risk and fraud liaison between Fintech partners and the Bank, ensuring effective communication and collaboration.Partners with management on the integration of new technologies and innovative approaches to enhance the Bank's BaaS offerings.Reports any identified risks, issues, or incidents to the second line of defense and senior management.Project Management and ExecutionManages and coordinates across various functions including compliance, fraud management, and deposit operations aligning with the bank's strategic objectives.Oversees the implementation of first-line defense methodologies for Bank Operations, Risk, Compliance, and Fraud Management of our third-party partners.Participates in and leads project ma