Personal Lines SupervisorLocal insurance agency is seeking an experienced Personal Lines Supervisor to lead and support its Personal Lines team. This is a working leadership role for an experienced insurance professional who enjoys staying involved with clients while also developing people, improving processes, and helping drive departmental success.The ideal candidate will bring strong Personal Lines expertise, leadership experience, and the ability to balance day-to-day client service with broader departmental initiatives.Responsibilities:Manage and maintain relationships with an existing Personal Lines book of businessProvide day-to-day leadership, guidance, and support to Personal Lines team membersAssist consultants with account acquisition, servicing, and carrier quotingHire, train, onboard, and develop new team membersServe as a resource for technical questions, problem-solving, and complex client needsConduct quality assurance reviews and help ensure accuracy, consistency, and timely serviceManage departmental projects and implement new initiativesConduct employee performance reviews and participate in compensation discussionsEvaluate team workloads and allocate resources to maintain efficiency and service levelsDevelop and improve department procedures, workflows, and processesManage Personal Lines carrier relationshipsEvaluate technology and outsourcing opportunities designed to improve efficiencyLead monthly department meetings and communicate important updates and initiativesCoordinate continuing education and professional development opportunitiesRepresent the Personal Lines team on company-wide innovation initiativesRequirements:7+ years of Personal Lines insurance experienceProven leadership, supervisory, or team management experienceStrong knowledge of Personal Lines products, coverage, and agency operationsActive Property & Casualty license with required continuing educationStrong client service and relationship-building skillsExcellent written, verbal, and presentation skillsAbility to manage multiple priorities and projects in a deadline-driven environmentStrong problem-solving skills with a resourceful, solutions-oriented approachProficiency with Microsoft OfficeExperience with Applied Epic preferred, including familiarity with workflowsBachelor's degree or advanced education strongly preferred
Not specified in the original listing.
Not specified in the original listing.
