Overview

Payroll and HRIS SpecialistLocation: Palm Harbor, FLAbout the RoleThe Payroll and HRIS Specialist serves as a frontline operator and problem-solver for Brabo's client base, owning the day-to-day execution of payroll and HRIS functions within the Paylocity platform. This role is not just transactional-it is client-facing, fast-paced, and requires strong judgment, adaptability, and accountability.You will support a diverse portfolio of clients across industries including healthcare, hospitality, construction, nonprofits, and professional services. Success in this role means balancing high-volume, deadline-driven payroll processing with real-time client support and system optimization.This position is ideal for someone who thrives in a service environment, is highly tech-savvy, and wants to grow into advanced HRIS, implementation, or HR Business Partner work over time.About BraboBrabo is a payroll, benefits, and HR consulting firm headquartered in Plymouth, MA, supporting small to mid-sized businesses across the U.S. We help our clients scale by combining technology, structure, and human support.We operate in a high-accountability, high-growth environment and live by our core values:Quality. Partnership. Communication. Accountability. Growth.Our team is collaborative, fast-moving, and solution-oriented. We are building a group of professionals who can operate independently, think critically, and deliver results in a client-driven environment.Key ResponsibilitiesPayroll Execution & OwnershipProcess and submit weekly, biweekly, and off-cycle payrolls with accuracy and timelinessOwn payroll deadlines across multiple clients, ensuring compliance and consistencyTroubleshoot payroll discrepancies, tax issues, and funding concerns proactivelySupport final pay calculations, PTO payouts, and earnings adjustmentsClient Support & Relationship ManagementServe as a primary point of contact for assigned clients via Salesforce, Slack, and emailManage a high volume of client inquiries with professionalism, urgency, and clarityBuild strong working relationships with clients by providing reliable, solution-focused supportTranslate technical system functionality into practical guidance for clientsPayroll Platform ExpertiseAct as a functional expert across Paylocity modules, including:Payroll & TaxTime & AttendanceOnboarding & ATSBenefits & Open EnrollmentPerformance & LMSExpense ManagementCommunities & Employee Engagement toolsConfigure and troubleshoot system setup (earnings, deductions, PTO, workflows, etc.)Support reporting needs using Custom Report Writer and dashboardsAssist with integrations (401k, GL, benefits carriers, etc.)Compliance & Issue ResolutionPartner with agencies and vendors to resolve tax notices and discrepanciesEnsure payroll and HR processes align with federal, state, and local regulationsSupport clients with audits, reporting, and compliance-related inquiriesOperations & Process ImprovementAdapt daily priorities to balance recurring payroll deadlines with ad hoc client needsIdentify inefficiencies and recommend process improvementsParticipate in internal training, 1:1s, and team collaborationContribute to documentation, SOPs, and knowledge-sharing across the teamSupport implementations or special projects as neededWhat Success Looks LikePayrolls are processed accurately, on time, and with minimal reworkClients feel supported, informed, and confident in the platformYou can manage multiple clients and competing priorities independentlyYou proactively identify issues and bring solutions-not just problemsYou grow into a trusted resource internally and externallyQualifications2+ years of experience in payroll, HRIS, or client service environmentHands-on experience with Paylocity (or similar HRIS/payroll platform required)Strong technical aptitude and comfort navigating multiple systems simultaneouslyExperience managing client relationships or high-volume service requestsExcellent communication skills (written and verbal)Highly or