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Part-Time Member Service Representative, Onalaska WI

Date Posted: Jun 23, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Onalaska, Wisconsin, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 21, 2026

Job Description

Overview

Altra Federal Credit Union is looking for a Part-Time Member Service Representative in Onalaska, WI. This role is essential for delivering exceptional frontline service to members while accurately handling financial transactions. The successful candidate will embody a positive spirit and a commitment to enhancing member satisfaction in a collaborative environment.

Key responsibilities

  • Greet members warmly and assist with daily banking needs such as deposits and withdrawals.
  • Process transactions accurately and comply with credit union policies.
  • Promote credit union products and services to meet member needs.
  • Assist members with in-branch technology.
  • Maintain member confidentiality and adhere to security procedures.
  • Resolve member questions or concerns promptly.
  • Balance cash drawers and prepare daily reports.
  • Support other branch functions as needed.

Required skills

  • Strong communication skills
  • Detail-oriented
  • Tech-savvy with digital services
  • Proficient with computers and basic software applications
  • Ability to maintain confidentiality
  • Background in customer service
  • Previous cash handling or teller experience preferred

What the company offers

  • Starting hourly pay of $19.00
  • Pay premium for bilingual in Spanish or Hmong
  • 401(k) with up to 6% employer match and an additional 3% contribution
  • Two-week paid sabbaticals every five years and four-week sabbatical at twenty years of service
  • Paid time off, volunteer time off, paid holidays, and birthday off
  • Employee-only perks and discounts
  • Supportive and collaborative workplace culture

Skills Required

Company Overview

Onalaska, Wisconsin, United States of America

Altra Federal Credit Union has been committed to helping members live their best lives by providing trusted financial solutions and personalized services. They focus on community engagement and have a growing presence in the Lindale and Tyler, Texas... Read More

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