Overview

Operations Manager The Operations Manager reports directly to the General Manager in fulfilling daily operations including but not limited to route supervision, staff and operator supervision, effective communication with internal and external customers and coaching employees for optimal performance, managing the entire operation in the absence of the General Manager, complying with all Company policies and managing the operation within the budgetary plan for Sussex County, DE. Transdev is proud to offer: • Competitive compensation package of minimum $64,000 - maximum $75,000 Benefits include: • Vacation: minimum of two (2) weeks • Sick days: 5 days • Holidays: 12 days; 8 standard and 4 floating • Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy Key Responsibilities: • Supervises daily activities of all operators and coordinates the activities of supervisors and dispatch personnel. • Oversees scheduling of operators, monitors operations and coordinates delivery of service with superiors. • Works closely with the maintenance department to ensure that all operation service requirements are met. • Track, compile and analyze performance; handle interdepartmental issues; resolve employee issues and grievances; improve processes and route scheduling. • Makes hiring decisions for authorized roles; evaluates the work performance of staff; ensures the timely and efficient completion of all assigned tasks. • Assists in accident/incident investigation, including any needed on-site assistance and support to safety and training personnel. • Coordinates with the safety and training department to ensure all safety goals and directives are met. • May operate a vehicle in revenue service, if necessary. • Other duties as required. Qualifications: • High school diploma or equivalent, such as GED, required • Class B or higher Commercial Driver's License with Passenger endorsement and Air brake endorsement required or the ability to obtain one • 3 or more years supervisory experience required, transit experience preferred. • Thorough knowledge of transit system regulations and operations. • Working knowledge and proficiency with Microsoft Word, Excel and relevant database programs • Good written and oral communication skills • Ability to organize and perform work efficiently, strong attention to details • Ability to work effectively with labor; may include labor grievances and negotiations • Must be able to work shifts or flexible work schedules as needed. • Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: Combination of office and field work in transit facilities, maintenance shops, terminals, stations, and operational environments. May require travel between facilities and operational sites. May be required to respond to emergencies, accidents, and incidents outside normal business hours. Occasional lifting, standing, walking, and exposure to varying weather conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: • Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). • Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the