Operations Manager General Hotels Corporation is looking for an Operations Manager for the Crowne Plaza Union Station. The Operations Manager will provide operational, accounting, administrative, and human resources assistance to the department leaders. This position is part of the Crowne Plaza Union Station's Executive Committee and reports directly to the General Manager. Responsibilities Conduct operational, safety, and brand standards trainingConduct employee onboarding and orientationReview guest ledger, AR ledger, and deposit ledger to ensure all items are cleared in a timely mannerAssist with hotel accounting and payroll review and processingManage reporting and data entry functions in accordance with IHG and General Hotels Corporation StandardsManage property uniform inventoryPrepare and submit month-end reporting based on management company's timeline and requirementsManage all accounts receivable, including setting up new accounts, sending invoices, posting payments, and collectionsWork with the sales department to bill groups accurately and in a timely mannerRespond to all guest billing inquiries in a timely and accurate manner with a focus on guest serviceFile HR and accounting records (digitally and physically)Answer phones, respond to emails, order office supplies, and complete other administrative office tasksParticipate in the Manager on Duty (MOD) program, covering MOD shifts as needed Requirements Intermediate or better knowledge of MS Office, particularly Word and ExcelStrong organizational skills with a problem-solving attitudeHigh level of confidentiality and integrityExcellent written and verbal communication skillsSolid knowledge of office proceduresHigh attention to detail Experience working in a hotel or other hospitality setting Benefits Medical, Dental, and Vision Insurance OptionsCompany Paid Life InsuranceCompany Paid TelemedicineSupplemental Life Insurance401(k) with company matchHotel Room DiscountsEarned Wage Access ("on-demand pay")Company Paid Employee Assistance ProgramPerks through Benefit HubGenerous Time Off Package General Hotels Corporation is committed to enriching lives through award-winning hospitality. GHC is one of the largest hotel management companies headquartered in the Midwest, with a 60+ year history of providing excellent guest service. Our hotel portfolio spans across the Midwest and Florida, and we are continuing to expand our footprint. We recognize that our associates are the key to our continued success and have a long history of promoting from within. General Hotels Corporation is an equal opportunity employer. We participate in E-Verify to confirm employment eligibility.PI6cbc5-
Not specified in the original listing.
Not specified in the original listing.
General Hotels Corporation is one of the largest hotel management companies in the Midwest, with over 60 years of experience in providing excellent guest service. The company is committed to enriching lives through award-winning hospitality and recog... Read More