Overview

You're the person who notices when something isn't right-and figures out how to fix it.At Ashley The Wellsville Group, our showrooms are busy, fast-paced environments where a lot happens behind the scenes. We're looking for a Retail Operations Coordinator who enjoys keeping things organized, solving problems, supporting a team, and making sure the details are handled.In this role, you'll be a key partner to the General Manager and showroom team, helping keep the day-to-day operation running smoothly. From inventory and reporting to team support, systems, and showroom needs, you'll have a hand in a little bit of everything.If you're organized, dependable, comfortable juggling priorities, and take pride in getting things done right, we'd love to meet you. What You'll Do Partner closely with the General Manager to support the daily operation of the showroomAudit sales and payment transactions and help ensure accuracyReceive weekly merchandise transfers and help maintain accurate inventoryConduct weekly inventory counts and reconcile discrepanciesReview missed punches, overtime, and other timekeeping itemsAssist with team scheduling and other administrative needsSupport the sales team with systems, processes, and day-to-day needsTrain team members on company systems and processesCoordinate building maintenance, technician, and IT needsPartner with our Customer Service Center to help resolve customer concernsReview guest accounts and assist with payment and service resolutionsReconcile showroom funds and complete routine reportingSupport the Merchandise and Design teams with tags, inventory questions, and SKU discrepanciesServe as a communication link between the showroom and our Corporate Support TeamsHelp keep showroom supplies, equipment, walkie talkies, and office needs organizedTake on special projects and reports as neededRepresent The Wellsville Group's Vision, Mission, and Values every day What You'll Bring We're looking for someone who is:Organized and detail-oriented - you notice the little things and follow throughA problem solver - you can look at an issue, figure out what's happening, and determine the next stepDependable - your team can count on you to get things doneComfortable with technology - experience with Microsoft Office, point-of-sale systems, or STORIS is a plusA strong communicator - you can work effectively with sales teams, managers, customers, and corporate partnersSelf-motivated - you can manage your priorities independently while knowing when to ask for helpFlexible and adaptable - no two days are exactly the sameProfessional and trustworthy - you take pride in doing things the right wayA high school diploma or GED is required. Prior retail or operations experience is preferred, but we're willing to train the right person. What You'll Get Starting at $17/hour + bonus opportunityEarn up to $800/month based on written volume and other qualifications. A Consistent ScheduleFull-time, 5-day work week with a predictable schedule. Saturday availability is required. Paid WeeklyBecause waiting two weeks for a paycheck isn't our favorite thing either. ️ Time Off & Paid HolidaysPaid Time Off, 3 paid holidays, plus 2 personal days to use as you choose. ️ BenefitsHealth insurance, short-term and long-term disability, and a 401(k) retirement plan. ️ Employee DiscountYes, you get a great discount on Ashley furniture. Room to GrowWe believe in promoting from within. Many of our leaders started in other roles within The Wellsville Group and built their careers here. Perks & RecognitionOur team members have opportunities to earn points and rewards, along with monthly prize drawings and other team perks. A Team That Has Your BackSupportive leadership, a collaborative environment, lunch perks, and a team that works together to get the job done. Ready to Be the Person Who Keeps It All Moving? If you're someone who likes being the go-to person, enjoys solving problems, and takes pride in keeping things organized and r