Description: Essential Job Functions: Sharpen, straighten, align, refurbish, recondition, repair, replace missing or worn parts of customer instrumentation according to industry best practices and company guidelines.Repair, calibrate, refurbish all general and specialty instrumentation and various other medical equipment as is customary to repair in a mobile unit, and forward other equipment to designated service location.Ensure all information provided to home office is correct and accurately recorded, including purchase order numbers where appropriate.Interact with hospital personnel in a professional and timely manner regarding repairs and upkeep of instrumentation to ensure customer service satisfaction.Generate and distribute paperwork to customers such as invoices, tray requests, tray rotation, and other documentation as required by SIS or the customer.Maintain a master tray list for each customer including service datesMaintain mobile repair lab inventory and supply levels, ensure periodic maintenance/repair of vehicle, and maintain all service logs according to SIS SOP for Instrument Care Units.Adhere to hospital criteria, products, special contract terms, etc.Identify areas of improvement regarding quality issues, and offer solutionsActively participate in continued education and training Requirements: Capabilities:Acute attention to detail and aptitude for for analyzing and solving problemsAbility to work in a fast-paced environment while keeping safety and service paramountRelevant experience preferredMust be able to pass DOT medical exam and have an acceptable driving recordMaintain a professional demeanorBasic computer skillsAbility to read, write, speak, and understand EnglishCapable of standing/being on feet majority of the dayCapable of occasionally lifting items up to 50 poundsPI3c475979dc8a-3008
Not specified in the original listing.
Not specified in the original listing.
