Overview

IT & ERP SYSTEMS SPECIALIST Martinsburg WV 1 st Shift- Monday to Friday $75k-$80k with benefits - Medical, Dental, 401k, Pay advancement options, Holidays, and PTO Description Seeking a hands-on IT & ERP Systems Specialist to support the continuous operation of its 24/7 manufacturing facility. The primary responsibility of this position is to ensure that SAP Business One and all ERP-related manufacturing, inventory, warehouse, traceability, receiving and shipping processes operate correctly, reliably and continuously. This is not a traditional office-only IT position. The successful candidate will work directly with production, warehouse, shipping and receiving teams and will support SAP Business One with RFID equipment, barcode systems, printers, scanners, workstations and in-house ERP applications. PRIMARY MISSION : Keep ERP, inventory, traceability, warehouse and production-support systems operating accurately and reliably around the clock. Critical Responsibilities: SAP Business One Manufacturing ERP Operations 1- Manage and support the day-to-day operation of SAP Business One within the manufacturing facility.2- Ensure SAP B1 processes supporting production, inventory, warehouse operations, receiving and shipping are functioning correctly. 3- Monitor and troubleshoot ERP-related problems affecting manufacturing operations and resolve issues with appropriate urgency. 4- Work directly with production, warehouse, shipping, receiving and management personnel to correct system or transaction issues. 5- Coordinate with external SAP consultants, software developers or service providers when advanced support is required. 6- Assist with testing and implementation of SAP B1 improvements, integrations, reports and new functionality. Inventory, RFID, Barcode & Traceability Systems Maintain the accuracy and reliable operation of systems supporting: 7- Raw material and finished goods inventory 8-Warehouse stock movements and production-related inventory transactions 9- Goods Receipt, Goods Issue and delivery preparation/posting 10- Barcode printing and scanning 11-RFID tunnels, readers, antennas and RFID label printing 12- Pallet and product identification 13- Warehouse and production traceability 14-Handheld terminals, production workstations and label-generation systems The position is expected to actively identify situations where physical inventory movements and ERP transactions are not synchronized and work with the departments responsible to correct the underlying process, system or training issue. ERP User Support & Training 1- Provide day-to-day support to employees using SAP Business One and in house ERP applications. 2- Conduct structured training for new employees and refresher training when process changes or recurring user errors require it. 3- Prepare clear operating instructions and standard procedures for ERP-related processes. 4- Ensure employees understand the correct SAP transactions for production, inventory, receiving and shipping. 5- Identify recurring user mistakes and work with department supervisors to eliminate them through training or process/system improvements. Secondary Responsibilities - Local IT Infrastructure Support and maintain local IT and production-support infrastructure, including: 1- Servers, client PCs and industrial workstations 2-Ethernet networks, routers, switches, Wi-Fi and firewalls 3- Network racks, patch panels and structured cables 4- Printers, barcode printers, barcode readers/scanners and handheld terminals 5- RFID readers, antennas, printers and labels 6- Security cameras, NVR systems and access-control systems 7-Other computers, network and ERP-related equipment used throughout the facility Hands-On Installation & Maintenance This is a hands-on position. The candidate should be comfortable installing, configuring, troubleshooting or coordinating the installation of: 1- Ethernet cabling, network outlets, terminations and patch panels 2- Network racks, switches, routers and wireless a