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Lobby Ambassador

Date Posted: Jun 24, 2026
Yearly: USD - USD

Job Detail

  • location_on
    Location Lahaina, Hawaii, United States of America
  • desktop_windows
    Job Type: Permanent
  • schedule
    Shift:
  • analytics
    Career Level:
  • group
    Positions:
  • calendar_view_day
    Experience:
  • male
    Gender: No Preference
  • school
    Degree:
  • calendar_month
    Apply Before: Sep 22, 2026

Job Description

Overview

As a Lobby Ambassador at Marriott International, you will engage with hotel guests to enhance their experience in the lobby area by providing information about services and local attractions. This role involves responding to guest requests and ensuring satisfaction while maintaining a professional and welcoming environment.

Key responsibilities

  • Engage hotel guests and enhance their service experience
  • Respond to guest requests for special arrangements or services
  • Provide local area knowledge to guests about property and surrounding amenities
  • Follow up on guest satisfaction for special requests
  • Contact appropriate departments to resolve guest issues
  • Report accidents, injuries, and unsafe work conditions
  • Maintain cleanliness and professionalism in uniform and appearance
  • Prepare and review written documents accurately
  • Develop positive working relationships with team members

Required skills

  • Customer service
  • Communication
  • Hospitality
  • Problem solving
  • Event coordination
  • Local area knowledge
  • At least 1 year of related work experience

What the company offers

Not specified in the original listing.

Skills Required

Company Overview

Greensboro, South Georgia, United States of America

Marriott International, Inc. is a leading global lodging company with a broad portfolio of hotels and related lodging facilities. The company is dedicated to fostering an inclusive workplace and values the diverse backgrounds of its associates. Read More

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