Overview

Job Description Job Description POSITION: Leasing Team Member (Full-time, Non-Exempt) REPORTS TO: Community Manager COMPENSATION: Hourly Rate, plus Benefits and Bonus eligibility LOCATION: Sansom Pointe Senior - 2500 N Washington Ave, Fort Worth, TX 76114SUMMARYWe are seeking a detail-oriented, customer-focused Leasing Team Member to join our growing team at an affordable housing community. The Leasing Team Member will play a key role in ensuring LIHTC compliance, maintaining 100% occupancy rate, retaining existing residents, and preleasing for future availability. RESPONSIBILITIES (Including but not limited to) Be an ambassador for customer service by consistently going above and beyond to ensure that Solidago residents are satisfied. Process rental applications and ensure all documentation is collected and verified in accordance with LIHTC guidelines.Greet prospective residents, answer inquiries, conduct property tours, and highlight community features and benefits.Utilize the Solidago Standard of Leasing.Respond to resident concerns in a professional and timely mannerCollaborate with maintenance and property management staff to ensure smooth daily operationsMaintain the cleanliness of the tour path to ensure a positive first impression of the community. Maintain detailed and organized resident files for compliance audits.Complete all lease applications and lease file paperwork.Maintain accurate lease file documentation in accordance with company policy; participate in lease file audits as assigned by the Community Manager. Be an expert on current market conditions and trends by shopping competition and attending Solidago training. Participate in and assist with planning the community's Monthly Marketing Plan (MMP). Assist with various additional community projects as assigned by the Community Manager. MINIMUM SKILLS & EXPECTATIONSUtilize the Solidago Way of Leasing by: Warmly greeting prospective clients Answering incoming leasing calls Determining needs and preferences Professionally presenting the community and apartment homes Utilizing feature/benefit selling Closing the sale Following up Using "Gotta Says" QUALIFICATIONS: 1-2 years of Real Page Onesite experience preferred. High School Diploma or equivalent. Minimum of 1 year of experience in leasing or property management, preferably within a LIHTC community.Strong communication skills. Available evenings and weekends. Ability to embody the Solidago Standards every day. Strong understanding of LIHTC compliance, income limits, and eligibility requirementsBasic computer skills: typing and writing ability for correspondence, memos, etc. BENEFITSMedical, Dental, and Vision InsuranceHealth Savings Account (HSA) and Flexible Spending Account (FSA)Paid Time Off (PTO)Paid HolidaysDental401k Retirement PlanEmployee Assistance Program (EAP)Competitive bonus structureAncillary Benefits: Pet Insurance, Gym Membership Reimbursement, Parental Leave etc. WORK CONDITIONSYou are required to work both inside and outside of the office and in all areas of the residential property, including amenities, and have frequent exposure to outside elements.PHYSICAL DEMANDS:To successfully perform the essential functions of this role, the team member must be able to engage in routine physical activities such as standing, walking, climbing, stooping, squatting, and using hands for typing and handling materials. The position requires the ability to access all areas of the property-both interior and exterior-in varying weather conditions, including rain, snow, heat, and wind. Team members must be capable of lifting or moving items up to 20 pounds and possess adequate visual abilities, including close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. Occasional travel may be required for training, property support, or other job-related needs. This job description is not intended to be an exhaustive list of all duties. Team members are expected to follo