Overview

About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale - tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters - to you, to your community, and to the world. Progress starts with you. Job Description Transform global payment systems through automation and innovation About The Role Join Visa's Middleware Reliability Engineering team to revolutionize how we deliver and maintain Middleware products supporting critical payment systems. As a Lead Software Engineer, you'll lead our automation and observability initiatives ensuring billions of transactions flow seamlessly across the world's largest payment network. What You'll Do Champion Automation: Design and develop robust automation solutions using Python, Java, and Go to streamline deployment, monitoring, and incident response processes for our middleware infrastructure. Infrastructure as Code: Leverage your expertise in Terraform and Ansible to manage and provision infrastructure components, ensuring consistency and repeatability across our environments. CI/CD Optimization: Enhance our continuous integration and continuous delivery (CI/CD) pipelines using Jenkins and other relevant tools to accelerate software delivery and improve code quality. Observability Enhancement: Integrate middleware products with Prometheus and in-house monitoring tools to provide comprehensive observability into system health, performance, and potential issues. Drive Innovation: Lead our evolution toward cloud-native solutions and modern DevOps practices AI Integration: Develop integrations with AI/ML frameworks and chatbots to enhance automation and operational intelligence Lead Technical Growth: Mentor team members and promote DevOps best practices across the organization Why You'll Love It Meaningful Impact: Your automation will help process billions of transactions globally Technical Growth: Work with cutting-edge technologies and shape architectural decisions Professional Development: Regular learning opportunities and conference attendance Work-Life Integration: Flexible hybrid schedule (2-3 days in office) Inclusive Environment: Join a team that values diverse perspectives and collaborative problem-solving Security Focus Experience with HashiCorp Vault and secret management Understanding of security best practices and compliance requirements Knowledge of identity and access management principles What Makes You Thrive You're passionate about automation and infrastructure as code You enjoy mentoring and knowledge sharing You approach problems systematically and thoughtfully You value collaboration and clear communication You're eager to learn and adapt to new technologies Team Culture You'll join a collaborative environment that: Embraces diverse perspectives and innovative solutions Promotes knowledge sharing and continuous learning Values work-life balance and sustainable practices Encourages experimentation and creative problem-solving Supports career growth and professional development Impact & Growth In this role, you'll: Lead the transformation of our infrastructure management Mentor and grow technical talent Drive adoption of modern DevOps practices Influence architectural decisions Build systems that process billions in transactions Pioneer AI/ML integration in operational tooling This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager. Qualifications Basic Qualifications • 10+ years of relevant work experience with a Bachelor's Degree or at least 7