CFS is seeking an IT Support Specialist to join their team in New York City. This on-site role involves providing technical support to users and collaborating on IT initiatives in a fast-paced investment firm environment.
Key responsibilities
Provide hands-on technical support to onsite and remote users
Troubleshoot hardware, software, and connectivity issues
Manage onboarding, device setup, and user support
Administer user environments across O365, Azure, and Active Directory
Handle ticketing workflows and deliver white-glove customer service
Support global teams and collaborate on IT initiatives
Required skills
3-5 years of IT support or service desk experience
Strong Windows support experience
O365 administration
Azure management
Active Directory administration
Technical support and troubleshooting skills
Excellent communication and customer-facing skills
Experience in fast-paced, high-volume environments
Financial services experience (a plus)
What the company offers
Collaborative and high-performing IT team
Exposure to enterprise-level technology and initiatives
Competitive compensation with strong bonus potential
Excellent benefits including healthcare and additional perks
CFS is a long-standing, family-owned manufacturing organization that serves the industrial water heating, water treatment, and laundry equipment markets. The company prides itself on its stable growth and collaborative culture, emphasizing work-life... Read More
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