Overview

Job DescriptionJob DescriptionAbout the Internship WebFX is seeking an intern for our IT Support team! Our ideal candidate is either a current college student or a recent college grad, with a history of strong academics, and an interest in pursuing a career in IT Support. Classroom-level familiarity with basic IT skills is expected, but no experience is required - as an intern, you're here to start building that experience! Internship Logistics: What to Know This is an in-person internship, based at our riverside campus in Harrisburg, PAThis internship is flexible with hours and days - we will work with our interns to determine a schedule that is a mutual fitInterns will enjoy their own work space and tech set-up at our office, along with the ability to wear jeans/casual dress to work each day The Qualifications: Who You Are Education A Bachelor's Degree: Either in Progress or Completed All Majors Welcome!GPA: 3.4 or above Suggested Experience and SkillsCustomer service experience in any industryStrong written and verbal communication skillsSolid understanding of Windows and Mac OSBasic familiarity with the latest business office technologiesClassroom or part-time job-level familiarity with tech support or IT Help Desk-related workEagerness to learn and be trained! Qualities and TraitsYou're interested in the web, and like keeping up with new technologyYou're professional, dependable, and self-motivatedYou take pride in your work and always strive for high-quality resultsYou work with urgency and enjoy getting things doneYou're proactive when it comes to solving problemsYou're a lifelong learner, and are always looking to stretch and grow your skillsYou love thinking both creatively and analytically, and love using data to make decisions The Internship Responsibilities: What You'll Learn to Do Under the guidance of senior-level mentors, interns in this position can expect to: Provide technical support for incoming queries related to computer systems, software, and hardwareInstall, modify, and repair computer hardware and softwareRun diagnostic programs to identify and resolve problemsMaintain the performance of computer systemsInstall and configure new Windows and Mac workstationsCreate new accounts for incoming team-membersSupport online software configuration and answer team member questions The Benefits: What You'll Get Comprehensive Training and Hands-On Industry ExperienceWorld-class on-the-job training from our team of IT specialists and industry expertsThe chance to learn and practice cutting-edge IT support tools and techniques in a real-world environment at a top-ranked agency Career Development Support and Potential for GrowthHands-on coaching and individualized mentorship with managers to support learning and developmentLetters of recommendation are providedWe are always open to considering interns for potential full-time roles after graduation as well! Compensation$17-$18/hourMeet WebFX: Who We Are Hi there! We're WebFX, a full-service digital marketing agency based in the US. We've been 10x named the Best Place To Work in Pennsylvania, and we'd love to meet you! We are a fast-growing company that has doubled in size over the past 5 years, with talented team members now based around the globe (and representing 18+ different countries!). While we are growing at a rapid rate, we are committed to growing strategically and sustainably, and that starts with growing our team of the - that's where you come in! We're looking for people to join our mission to provide world-class digital marketing solutions to mid-size businesses around the world. We are passionate about what we do, we're committed to driving business growth for our clients, and we're on the hunt for people just like you, who take pride in their work and want to be part of a company that does too. Why Choose WebFX? Vibrant Company Culture: We've been named the Best Place To Work in Pennsylvania 10 times Individual and Company Growth: Merit-based promotions w