Overview

Description: Position SummaryReporting to the Head of M&A and Strategic Planning, the Integrations Manager serves as the operational owner of post-close acquisition integration within BCTS. This is a hands-on program management role: the Integrations Manager executes the integration Project Management Office (PMO) function for each deal, converting deal thesis and diligence findings into a structured, governed, and repeatable integration program.The Integrations Manager acts as the day-to-day quarterback of integration execution - owning the integration plan, the RAID log (risks, actions, issues, decisions), and the governance cadence that keeps every workstream visible and on track. The role maintains and updates integration project plans, coordinates / owns RACI matrix (Responsible, Accountable, Consulted, Informed) across finance, HR, IT/systems, and field operations, and tracks realized synergies for each acquisition against the original deal thesis.Working in close partnership with the M&A team, the Integrations Manager ensures integration activities are properly sequenced, resourced, staffed, and reported. The role also owns internal stakeholder management: keeping functional leaders, the Head of M&A, and senior leadership aligned through structured status reporting, steering committee updates, and clear escalation paths, so integration risk and progress are continuously monitored and managed.The individual is expected to participate in late-stage due diligence to capture integration risks and requirements before close, running a formal diligence-to-integration handoff. Through disciplined program management, clear governance, and a strong stakeholder communication cadence, the Integrations Manager will help BCTS scale its acquisition strategy without sacrificing execution quality.AccountabilitiesOwn the post-close integration programBuild and maintain organized integration plans (workstreams, milestones, owners, dependencies, RAID log) for each closed acquisitionMaintain and evolve a standardized integration playbook/checklist to make execution repeatable and auditable across dealsDefine and run a governance cadence (steering committee updates, status reporting, milestone reviews) and report progress to the Head of M&A and functional leadersCoordinate cross-functional integration executionCoordinate across acquired company's and BCTS's finance, HR, IT/systems, and field operations to drive accountable execution of integration workstreamsCoordinate technology/systems integration workplans (e.g., ERP, HRIS, field service platforms) in partnership with IT and acquired company's leadershipProactively identify and escalate blockers, resource constraints, conflicts, and timeline/scope risks to the Head of M&A with recommended mitigation pathsTrack and report synergy realizationDevelop and standardize tracking of expected vs. realized synergies, tied back to the original deal modelReport synergy performance and variance against deal thesis on a defined reporting cadencePartner with the CFO's team on post-close performance reporting and financial trackingSupport the diligence-to-integration handoffParticipate in late-stage diligence to capture integration risks, dependencies, and resourcing requirements ahead of closeOwn integration readiness assessments (Day 1 / Day 100 planning) prior to closeRun a structured handoff process to ensure accurate transfer of deal knowledge from the deal team into the integration planDrive continuous improvement of the integration operating modelConduct structured lessons-learned / post-mortem reviews after each integrationRefine templates, checklists, RACI matrix, and governance cadence to strengthen the repeatable playbook for future acquisitionsTrack and report on internal change-management practices to support employee and stakeholder transition through each integration Key Relationships• Head of M&A and Strategic Planning - primary partner and reporting line; joint ownership of deal thesis