Overview

Job Description Job Description Join a High-Performance HVAC TeamGlobal Cooling is hiring an experienced, full-time HVAC Sales / Service Technician with a minimum of three years of verifiable residential HVAC experience.We are a structured, performance-driven HVAC company with high standards for technical excellence, customer service, communication, sales, and accountability.We are looking for a skilled technician who can accurately diagnose and repair residential HVAC systems, communicate confidently with homeowners, and present appropriate repair, replacement, and indoor air quality solutions.This is an opportunity for someone who takes pride in doing things the right way, follows proven processes, wants to maximize their earning potential, and wants to be part of a strong, professional team.Compensation & Benefits$75,000-$100,000+ annual earning potential$500 Bonus after 90 day probation periodPerformance-based compensation40-60 hours of work available during busy season30-40 hours of work available during slower seasonTake-home company vehicle for qualified techniciansPaid holidaysTwo weeks of paid vacation after 90 daysOngoing paid technical and sales trainingLong-term growth opportunitiesHealth insurance options availableCompany sales incentive trips availableResponsibilitiesDiagnose, service, and repair residential HVAC systemsProvide customers with clear, honest explanations of system issues and available solutionsPresent repair options, system replacements, and HVAC accessories when appropriateConfidently discuss pricing and ask customers to move forwardIdentify opportunities for indoor air quality and system-enhancement productsFollow up with customers on outstanding estimates and sales opportunitiesComplete all required checklists, documentation, and company proceduresMaintain a clean, organized company vehicleMaintain a professional appearance at all timesKeep work areas clean and treat every customer's home with respectCommunicate effectively with customers, management, and office staffConsistently meet established company performance standards and KPIsWhat We're Looking ForThe right candidate will:Possess strong residential HVAC diagnostic and repair skillsRemain calm, professional, and solution-focused under pressure when things don't go as plannedHave excellent customer communication and sales skillsBe comfortable discussing pricing and asking for the saleBe capable of identifying customer needs and confidently presenting HVAC systems, repairs, and appropriate accessoriesRecognize opportunities for surge protection, UV lights, duct cleaning, indoor air quality products, and other system improvementsBe comfortable using mobile devices, apps, and electronic formsHave strong organizational and multitasking skillsPerform effectively in a fast-paced environmentComplete required customer follow-upsAccept coaching with humility and consistently apply feedbackTake ownership of their performance, decisions, and resultsFollow established processes consistently, even when no one is watchingRequirementsMinimum 3 years of verifiable residential HVAC service and technical experienceResidential HVAC installation experience strongly preferredRelevant HVAC experience must be clearly listed on your résuméStrong knowledge of HVAC diagnostics, airflow, ductwork, system setup, service, and repairEPA certificationStrong troubleshooting, customer-service, communication, and sales skillsValid driver's license with a clean driving recordAbility to pass an HVAC technical knowledge assessmentAbility to pass a sales role-play assessmentAbility to pass a background check and drug screeningThree professional references from previous employersMust own the standard hand tools required for the position; Global Cooling provides the recovery machine and vacuum pumpThis Position Is NOT a Good Fit for Someone Who:Cuts corners or accepts "good enough" workmanshipIgnores checklists or skips required proceduresIs unwilling to learn and follow Globa